Dubai, x,
United Arab Emirates
Jeebly Technographics
Jeebly Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jeebly and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Jeebly employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jeebly has purchased the following applications: Microsoft 365 for Collaboration in 2020, Shipsy Smart Logistics Management Platform for Real-Time Transportation Visibility in 2020, Genesys Cloud CX for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jeebly is running and its propensity to invest more and deepen its relationship with Microsoft , Shipsy , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jeebly revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jeebly intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jeebly Tech Stack and Enterprise Applications
Jeebly Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Jeebly deployed Microsoft 365 to establish a firm-wide Collaboration platform, a deployment that is surfaced on their public website. Microsoft 365 was provisioned as the primary Collaboration solution for the 250-employee professional services firm, supporting day-to-day productivity and client communications.
The implementation centered on core Microsoft 365 modules including Exchange Online for email and calendaring, Microsoft Teams for meetings and real-time chat, SharePoint Online and OneDrive for document management, and Office desktop and web applications for content authoring and co-authoring. These components were configured to enable document versioning, co-authoring workflows, scheduled virtual client meetings, and shared team workspaces to support service delivery processes.
Architecture followed a cloud-first, tenant-based SaaS model with identity and access managed through Azure Active Directory and built-in Microsoft 365 administration controls. Network and access configurations were oriented to browser-based and remote access patterns, aligning with the website-visible use of Microsoft 365 services and supporting distributed project teams and client interactions.
Operational governance was centralized within the Microsoft 365 tenancy using role-based administration and Microsoft 365 compliance features to manage user access and sharing policies. Jeebly uses Microsoft 365 for Collaboration across client engagement, project delivery, sales enablement, and internal knowledge management, linking the application to core business functions in the professional services organization.
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Jeebly SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shipsy | Legacy | Shipsy Smart Logistics Management Platform | Real-Time Transportation Visibility | SCM | n/a | 2020 | 2020 |
In 2020, Jeebly implemented Shipsy Smart Logistics Management Platform. The Shipsy Smart Logistics Management Platform was deployed as a Real-Time Transportation Visibility solution to centralize shipment tracking and operational visibility across Jeebly in the United Arab Emirates. The implementation targeted transportation operations that support professional services deliveries and client site logistics.
The deployment used a cloud native architecture with server side services and mobile driver components, delivering location tracking, estimated time of arrival, exception management, carrier management, and interactive dashboards for operations and client delivery teams. Implemented modules included real time tracking, ETA and route visibility, event based alerts, analytics dashboards, and workflow orchestration for dispatch and delivery confirmation. Integration followed standard Real-Time Transportation Visibility patterns, using APIs for order and dispatch synchronization with Jeebly's operational systems and for carrier data ingestion. Governance and rollout emphasized operational process alignment across logistics, operations, and client delivery teams, with configuration of role based access and exception handling workflows during staged adoption.
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Jeebly CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Jeebly implemented Genesys Cloud CX from Genesys to power customer experience workflows on its corporate website. The deployment positions Genesys Cloud CX as Jeebly's Call Center platform supporting customer service and client engagement for the Professional Services firm headquartered in the United Arab Emirates.
The implementation focused on core contact center capabilities consistent with Call Center solutions, including omnichannel routing to unify web chat and voice interactions, interactive voice response for inbound call handling, interaction recording, and centralized analytics and reporting. Genesys Cloud CX was configured to surface web-originated interactions directly into the contact center agent desktop, enabling real time queuing and skill based assignment of customer enquiries.
Integrations were concentrated on the website, where the Genesys Customer Experience Platform embedded web chat and digital engagement widgets to route sessions into the Genesys Cloud CX environment. Operational coverage centered on customer support and contact center functions across Jeebly's UAE operations, with agent provisioning and queue configuration implemented to reflect service tiers and functional teams.
Governance and operationalization established centralized contact center administration, quality monitoring procedures, and role based access for supervisors and agents, enabling standardized queue management and interaction oversight. The Genesys Cloud CX implementation is described as the primary Call Center channel for website driven customer engagement at Jeebly.
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Jeebly IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Jeebly CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Jeebly
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jeebly Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-24 | Jeebly | Evaluated | Shipa Freight | Shipa Freight | Freight Forwarding, Logistics Management | SCM |