Jewish Care
Amélie House, Maurice and Vivienne Wohl Campus 221 Golders Green Road,
London, NW11 9DQ,
United Kingdom
London, NW11 9DQ,
United Kingdom
44 20 8922 2222
Healthcare
Jewish Care Technographics
Jewish Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jewish Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Jewish Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jewish Care has purchased the following applications: MHR iTrent HR for Core HR in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jewish Care is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Moodle , Logic Enterprises or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jewish Care revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jewish Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jewish Care Tech Stack and Enterprise Applications
Jewish Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Jewish Care implemented MHR iTrent HR as its Core HR system to centralize day to day HR administration and employee recordkeeping across the organization. The UK healthcare provider with approximately 1500 employees used MHR iTrent HR to consolidate personnel data and support routine HR operational workflows.
MHR iTrent HR was configured to support core HR administration, payroll data capture and recruitment coordination. Operational activities documented in the implementation included entering information onto the HRIS, collating and entering monthly HR and payroll information, and acting as the first point of contact for team queries while providing direct support to HR and Recruitment teams. Functional terminology reflected employee record management, payroll input workflows, vacancy status tracking and coordination with recruitment advisors to plan attraction and retention strategies.
Operational scope explicitly covered the HR and Recruitment functions, with a monthly payroll data collation process that established procedural handoffs between HR administrators and recruitment staff. Governance centered on centralized data entry into MHR iTrent HR and coordinated workflows for payroll submission and recruitment status reporting, positioning MHR iTrent HR as the system of record for Core HR at Jewish Care.
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Jewish Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Jewish Care implemented Ruby Live Chat on its public website. The Ruby Live Chat deployment sits within the Chatbots and Conversational AI category and is used to support client engagement and frontline care inquiries through real time messaging. Jewish Care uses Ruby Live Chat as its Chatbots and Conversational AI channel for client engagement and inbound care coordination.
The implementation embeds a website chat widget and leverages standard chat capabilities such as live agent handoff, message routing, session transcripts, canned responses and basic automated workflows common to Chatbots and Conversational AI deployments. Operational ownership is centralized with internal web and client services teams who manage the chat widget configuration, response templates and staffing rotas for live coverage. Governance emphasizes workflow integration with care teams and scripted escalation paths for urgent inquiries, with data capture focused on visitor transcripts and contact details for follow up.
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Jewish Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Jewish Care deployed Microsoft 365 to provide Collaboration capabilities across the organization. The deployment supports the UK based healthcare charity with approximately 1,500 employees and is referenced on the organization’s public website. Microsoft 365 functions as the primary productivity and collaboration platform for staff communications and document sharing.
The Microsoft 365 implementation centers on standard Collaboration components including Exchange Online email, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document management, OneDrive for Business for personal file storage, and Office applications. Configuration work encompassed tenant provisioning, user and group management, mailbox and site structure, and content libraries organized to support care operations and corporate functions. Automation of account provisioning and team site templates is consistent with Collaboration category deployment practices.
Operational coverage spans clinical, care delivery and corporate departments, with IT operating centralized administration and information governance to manage access and sharing. The deployment is surfaced on the public website, indicating Microsoft 365 underpins both internal staff collaboration and elements of the organization’s digital presence. Governance aligns with Collaboration platform operations, focusing on tenant-level administration, policy driven content controls, and standardized team collaboration workflows.
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Jewish Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Jewish Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Jewish Care CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Jewish Care
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources and Organisational Development | Director | HR | |
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Head of Human Resources | Director | HR | |
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Senior Finance Systems Manager | Manager | IT | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Jewish Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jewish Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jewish Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jewish Care Technographics
Jewish Care is a Healthcare organization based in United Kingdom,
with around 1500 employees and annual revenues of $270.0 million.
Jewish Care operates a diverse technology stack with applications such as
MHR iTrent HR, Ruby Live Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Jewish Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR), Ruby and Microsoft.
Jewish Care recently adopted applications including
Ruby Live Chat in 2021, LogicMelon in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jewish Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jewish Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jewish Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.