J&K Mitchell
308 N Central Ave,
Casey, 62420, IL,
United States
Casey, 62420, IL,
United States
1 217-932-2166
Automotive
J&K Mitchell Technographics
J&K Mitchell Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J&K Mitchell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 J&K Mitchell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J&K Mitchell has purchased the following applications: CDK Global DMS for Dealership Management in 2016, ActivEngage for Chatbots and Conversational AI in 2016, CDK Global CRM for Automotive Dealership CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J&K Mitchell is running and its propensity to invest more and deepen its relationship with CDK Global , ActivEngage , Emplifi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J&K Mitchell revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J&K Mitchell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J&K Mitchell Tech Stack and Enterprise Applications
J&K Mitchell ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, J&K Mitchell implemented CDK Global DMS. The deployment uses CDK Global DMS as the primary Dealership Management application and is surfaced on the dealership website to present live inventory and capture customer inquiries.
The implementation is organized around standard Dealership Management capability areas, with configurations aligned to inventory management, sales desk workflows, service scheduling, parts tracking and basic accounting records. CDK Global DMS was configured to maintain VIN-level vehicle records, pricing and sales documentation, and to publish inventory feeds for online display through the website.
Operational coverage centers on front-office sales, service bay operations and back-office administrative functions at the single United States site, with CDK Global DMS supporting sales and service business functions. Integrations explicitly include the connection between CDK Global DMS and the public website to synchronize inventory and leads, and governance emphasizes centralized vehicle data and unified transactional workflows across sales and service teams.
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J&K Mitchell AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, J&K Mitchell deployed ActivEngage on its public website as a customer-facing chat solution. ActivEngage is implemented as a Chatbots and Conversational AI solution to centralize online customer engagement and capture sales and service inquiries for the small automotive dealer.
The deployment uses the ActivEngage web chat widget to provide real time conversational entry points, proactive greetings, and form-based lead capture. Configuration emphasizes canned responses and conversation transcripts to streamline responses from site attendants, with conversational routing patterns that hand off visitors to on-site staff when live assistance is required.
Operationally the ActivEngage implementation sits on the dealership website and supports direct customer engagement for sales and service functions, with day to day configuration and moderation aligned to website or customer service staff. The relationship is J&K Mitchell ActivEngage Chatbots and Conversational AI supporting online lead capture and customer inquiry workflows.
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J&K Mitchell CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2016 | 2016 |
In 2016, J&K Mitchell implemented CDK Global CRM as its Automotive Dealership CRM. The CDK Global CRM is embedded on the J&K Mitchell website to capture inbound inquiries and populate customer records, supporting sales and service workflows at the dealership in the United States. This deployment emphasizes web form integration and lead routing to dealership staff for timely follow up.
The implementation centers on contact management, lead capture, and workflow orchestration typical of Automotive Dealership CRM solutions, with configuration focused on lead assignment, activity tracking, and customer record consolidation. CDK Global CRM was provisioned as a cloud delivered CRM accessed through web interfaces, integrating directly with the dealership website to surface incoming leads to sales and service teams. Governance and operational use are concentrated within front line sales and service functions, aligning digital intake on the website with dealer follow up processes.
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Customer Experience | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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J&K Mitchell TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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J&K Mitchell IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at J&K Mitchell
| First Name | Last Name | Title | Function | Department | Phone | |
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Service Parts Manager | Manager | Operations | |
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Inventory Manager | Manager | Supply Chain | |
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Apps Being Evaluated by J&K Mitchell Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J&K Mitchell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J&K Mitchell digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD J&K Mitchell Technographics
J&K Mitchell is a Automotive organization based in United States,
with around 10 employees and annual revenues of $1.0 million.
J&K Mitchell operates a diverse technology stack with applications such as
CDK Global DMS, ActivEngage and CDK Global CRM,
covering areas like Dealership Management, Chatbots and Conversational AI and Automotive Dealership CRM.
J&K Mitchell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CDK Global and ActivEngage.
J&K Mitchell recently adopted applications including
Amazon EC2 in 2021, Cloudflare CDN in 2020 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J&K Mitchell’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates J&K Mitchell’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J&K Mitchell technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.