JM Family Enterprises
100 Jim Moran Blvd,
Deerfield Beach, 33442, FL,
United States
Deerfield Beach, 33442, FL,
United States
1 954-429-2000
Distribution
JM Family Enterprises Technographics
JM Family Enterprises Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JM Family Enterprises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 JM Family Enterprises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JM Family Enterprises has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2003, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JM Family Enterprises is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JM Family Enterprises revenues, which have grown to $20.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JM Family Enterprises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JM Family Enterprises Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2003 | 2003 |
In 2003, JM Family Enterprises implemented Oracle E-Business Suite as its ERP Financial platform. The deployment targeted the firm s corporate finance organization within its United States operations and was positioned to centralize accounting, tax reporting, and treasury functions for the 5,000 employee distribution company.
Oracle E-Business Suite was configured to support standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and tax accounting modules. Configuration emphasized period close orchestration, invoice to cash workflows, supplier payment processing, and role based financial controls consistent with enterprise accounting practices.
The Oracle E-Business Suite implementation was integrated with an extensive application ecosystem listed by the customer, including Autonomy Teamsite, Global 360, Opentext RightFax, IBM Lotus Notes, Borland Starteam, Adobe Omniture, Arthur Anderson ACTS Tax Filing, C&C Instant Interest, Quantum, CCH Sales and Use Tax, Vertex VantageTax, CSC RiskMaster, Identipass, Concur Travel, StarCite ReqWeb Event Management, Mitratech TeamConnect, MicroEdge Gifts, KE eMu, philanthropic websites, the corporate intranet, aviation information systems, Archibus facility and space planning, and Pitney Bowes mail systems. These integrations supported tax remittance workflows, expense and travel reconciliation, risk and case management handoffs, philanthropic gift accounting, and facility chargeback data flows.
Governance for the Oracle E-Business Suite rollout established centralized chart of accounts stewardship, period close roles and approvals, and controls for interfaces into third party tax engines and travel systems. Process rework focused on standardizing source to ledger mappings and operationalizing exception handling between operational applications and the ERP Financial backbone.
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ERP Financial | ERP Financial Management |
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2023 | 2024 |
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Expense Management | ERP Financial Management |
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2003 | 2003 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, JM Family Enterprises implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System functions as the company’s Applicant Tracking System, integrated into the corporate careers site to capture online applications and publish live job listings.
Configuration emphasized core Applicant Tracking System capabilities including candidate sourcing, online application intake through the careers site, resume parsing, applicant tracking across defined hiring stages, interview scheduling, and workflow automation to route candidates to recruiters and hiring managers. The implementation also established a centralized candidate database and recruiting reporting to support operational visibility.
The deployment is embedded on JM Family’s careers site via an iCIMS career portal, enabling centralized application capture and distribution of job postings to external channels. Operational ownership is with talent acquisition and HR teams within JM Family Enterprises, aligning recruiting processes to the company’s distribution business needs.
Governance work included setting up hiring workflows, permission controls for recruiting roles, and compliance oriented recordkeeping and reporting inside the system. The implementation positions JM Family Enterprises iCIMS Recruit Applicant Tracking System Applicant Tracking System as the primary system supporting talent acquisition and HR business functions.
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Compensation Management | HCM |
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2020 | 2021 |
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Contingent Labor Management | HCM |
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2022 | 2023 |
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Contingent Labor Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Talent Management | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, JM Family Enterprises implemented Salesforce Field Service (ex ClickSoftware) to standardize its field operations and support its service workforce, using the Field Service Management application to drive scheduling and onsite work processes. The deployment was delivered as enterprise Lightning applications, aligning the Salesforce Field Service (ex ClickSoftware) install with the companys broader Salesforce platform strategy.
The implementation created modern Enterprise Lightning Apps that combined Lightning Design System, Lightning App Builder, and Lightning Component capabilities together with Field Service Lightning to provide declarative and component-based UI and workflow configuration. Functional capabilities were implemented consistent with Field Service Management patterns, including work order orchestration, scheduling and dispatch workflows, mobile technician interfaces, and service appointment management through the Lightning UI.
Architecturally the solution was built on the Salesforce Lightning platform, leveraging platform metadata and declarative tooling for configuration, and consolidating service records and field transactions within Salesforce data models. Operational scope focused on service operations and the mobile field workforce, centralizing service scheduling and technician enablement under the Salesforce Field Service (ex ClickSoftware) implementation to improve cross-team visibility and case to work order lifecycle handling.
Governance emphasized centralized configuration and Lightning-based change control, using Lightning App Builder to iterate on UI experiences and Lightning Components to encapsulate field workflows. Rollout governance included staged application packaging within Salesforce and role based access to Field Service Lightning features to align field, dispatch, and service management processes across the organization.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2015 | 2015 |
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Source to Pay | Procurement |
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2015 | 2015 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at JM Family Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JM Family Enterprises Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD JM Family Enterprises Technographics
JM Family Enterprises is a Distribution organization based in United States,
with around 5000 employees and annual revenues of $20.00 billion.
JM Family Enterprises operates a diverse technology stack with applications such as
Oracle E-Business Suite, iCIMS Recruit Applicant Tracking System and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
JM Family Enterprises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and Salesforce.
JM Family Enterprises recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, Alvaria Workforce (formerly Aspect Workforce Optimization) in 2023 and Beeline VMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JM Family Enterprises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JM Family Enterprises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JM Family Enterprises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.