JLL (Jones Lang LaSalle)
200 East Randolph Drive 43-48th Floor,
Chicago, 60601, IL,
United States
Chicago, 60601, IL,
United States
1 312-782-5800
Construction and Real Estate
JLL (Jones Lang LaSalle) Technographics
JLL (Jones Lang LaSalle) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JLL (Jones Lang LaSalle) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 106100 JLL (Jones Lang LaSalle) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JLL (Jones Lang LaSalle) has purchased the following applications: Abukai Invoices for AP Automation in 2017, Workday Absence Management for Absence and Leave Management in 2019, IBM Maximo for Enterprise Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JLL (Jones Lang LaSalle) is running and its propensity to invest more and deepen its relationship with ABUKAI , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JLL (Jones Lang LaSalle) revenues, which have grown to $20.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JLL (Jones Lang LaSalle) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JLL (Jones Lang LaSalle) Tech Stack and Enterprise Applications
JLL (Jones Lang LaSalle) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABUKAI | Legacy | Abukai Invoices | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 JLL implemented Abukai Invoices as an Invoice Management application to centralize field receipt capture and structured review for engineering operations. The rollout focused on receipt intake from field engineers and operational managers, creating a single application touchpoint for capturing and validating transactional receipts.
The Abukai Invoices deployment emphasized receipt capture, review and sign off workflows, and transaction adjustment controls. Teams reviewed and signed off on receipts of transactions from engineers in Abukai and Works, and the implementation included configuration to support manual adjustments to engineer receipt transactions within Corrigo.
Operational support and governance were operationalized through direct assistance channels, with engineers and operational managers receiving help by phone or email to resolve capture and validation exceptions. Integration points with Corrigo were used to reconcile and adjust transactions, and the solution placed primary operational responsibility with field engineering and facilities management functions to maintain accurate invoice records.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2015 | 2015 |
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JLL (Jones Lang LaSalle) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, JLL implemented Workday Absence Management. The deployment established Workday Absence Management as the primary Absence and Leave Management application for JLL US leave administration and positioned the system as the record for managing employee leave lifecycle events.
The implementation covered core absence modules including case management for leave claims, leave intake and eligibility determination, calculation of accurate pay for leave periods, execution of employee data changes in Workday, documentation retention, and return-to-work tracking. Configuration emphasized automated case workflows and role-based tasking to support case triage, leave openings, and ongoing employee contact while maintaining compliance with federal and state leave rules.
Operational integrations and coverage were scoped to the United States and the Employee Relations, Benefits, HR Service Delivery, Payroll, and Business Partner functions. The program coordinated with JLL's vendor on administrative aspects of leave claims and partnered directly with Payroll for escalations and pay calculations, while Benefits and HR Service Delivery maintained close operational alignment in ongoing case handling.
Governance centered on a dedicated Employee Relations Leaves Specialist acting as subject matter expert under ER leadership, providing consultation and coaching to managers, HR Advisors and Business Partners. The rollout formalized case escalation paths to Senior Specialist and ER Manager levels, embedded interactive process workflows for accommodations, required maintenance of supporting documentation within Workday, and included development and delivery of training to ensure consistent execution of JLL leave policies.
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Benefits Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2021 | 2021 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2024 | 2024 |
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Employee Self Service | HCM |
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2016 | 2016 |
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HR Service Delivery | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Assessment | HCM |
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2017 | 2017 |
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Talent Assessment | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Video Interviewing | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2021 | 2021 |
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JLL (Jones Lang LaSalle) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 JLL deployed IBM Maximo for Enterprise Asset Management to support facilities maintenance operations at its Lansing, Michigan site. The implementation was oriented around maintenance technician workflows, with on site staff using IBM Maximo to print and close work orders and to create and update assets, job plans, and preventive maintenance records.
Configuration and operational modules emphasized preventive maintenance and work order management. The implementation consolidated preventive maintenance into route based PMs and included design of map based asset location tools to help technicians find equipment on site. The resume documents a consolidation from 740 individual PMs into 18 route PMs, a change implemented within IBM Maximo that shortened task completion time by 30 percent.
Governance and process changes accompanied the application usage, with technicians participating in training for computer skills, rigging, welding, and hydraulics to align skills with the new Enterprise Asset Management workflows. Job plans and route PMs were used to standardize maintenance procedures and schedule execution, shifting day to day coordination toward route driven preventive maintenance and formalized work order closure practices.
Operationally the IBM Maximo deployment impacted facilities management and maintenance operations at the Lansing site, supporting grounds and facilities uptime objectives and enabling technicians to maintain asset records and PM schedules directly in the system. Outcomes recorded in the source include improved workflow efficiency and productivity, and a stated reduction in time required for PM execution by 30 percent.
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Facility Management | ERP Services and Operations |
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2015 | 2015 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Lease Management | ERP Services and Operations |
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2015 | 2015 |
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Lease Management | ERP Services and Operations |
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2020 | 2020 |
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Professional Services Automation | ERP Services and Operations |
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2017 | 2018 |
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2015 |
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2016 |
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JLL (Jones Lang LaSalle) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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JLL (Jones Lang LaSalle) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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JLL (Jones Lang LaSalle) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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JLL (Jones Lang LaSalle) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Listing Management | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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JLL (Jones Lang LaSalle) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2024 | 2024 |
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EPM | EPM |
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2013 | 2013 |
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JLL (Jones Lang LaSalle) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2007 | 2008 |
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IT Service Management | ITSM |
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2018 | 2018 |
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JLL (Jones Lang LaSalle) PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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JLL (Jones Lang LaSalle) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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JLL (Jones Lang LaSalle) SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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JLL (Jones Lang LaSalle) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2020 | 2020 |
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JLL (Jones Lang LaSalle) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2018 | 2018 |
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Extract, Transform, and Load (ETL) | PaaS |
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2018 | 2018 |
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JLL (Jones Lang LaSalle) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at JLL (Jones Lang LaSalle)
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Business Intelligence | Director | IT | |
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Global Business Intelligence Manager | Manager | IT | |
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Enterprise Architecture - Director of Business Intelligence | Director | IT | |
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Executive Director, Sales | Director | Finance | |
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Senior Vice President Of Sales | VP | Sales | |
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Executive Vice President, Business Development | VP | Finance | |
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Senior Vice President Operations | VP | Operations | |
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Chief Operating Officer | CXO | Finance | |
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Chief Information Officer, Americas | CXO | IT | |
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Chief Executive Officer | CXO | Finance | |
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EVP, Chief Human Resources Officer | CXO | HR | |
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Vice President, Human Resources | VP | HR | |
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Vice President of Payroll | VP | HR | |
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Global CFO | CXO | Finance | |
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Global CHRO | CXO | HR | |
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Chief Adminstrative and HR Officer | CXO | HR | |
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Head of Human Resources for the Americas | Director | HR | |
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CFO - Americas | CXO | Finance | |
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Chief Information Officer, Americas | CXO | IT | |
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Vice President, Operations | VP | Operations | |
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Director, Technology, Data, & Information Management | Director | IT | |
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Vice President of Customer Success and Customer Support | VP | Customer Service | |
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VP, Operations | VP | Operations | |
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Global CHRO | CXO | HR | |
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Global Head of Talent Acquisition | Director | HR | |
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SVP Americas HR, Corporate Solutions | VP | HR | |
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Global Head of Human Resources | Director | HR | |
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Senior Vice President of Payroll | VP | HR | |
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Payroll Tax and Compliance Manager | Manager | Finance | |
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Global Chief Tax Officer | CXO | Finance | |
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Americas Tax Director | Director | Finance | |
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Director of Recruiting | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Global Head, HR Executive Services & HR Compliance | Director | HR | |
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Event Manager | Manager | Operations | |
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Associate Director, Events | Director | Operations | |
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Senior Director, Facilities Manager | Director | Operations | |
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Director, Events - Americas | Director | Finance | |
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Director of IT Operations | Director | IT | |
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Global Event Lead | Manager | Operations | |
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Senior Director, Data Analytics | Director | IT | |
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Director, Analytics & Digital Transformation | Director | IT | |
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Global Head of Data and Analytics, Research | Director | IT | |
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Global Director of Data Science & Innovation, Research | Director | IT | |
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Senior Director, Data Engineering | Director | IT | |
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Senior Director of Data Services | Director | IT | |
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Apps Being Evaluated by JLL (Jones Lang LaSalle) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JLL (Jones Lang LaSalle) IT executives and key decision makers. This section highlights JLL (Jones Lang LaSalle)'s latest recorded technology evaluations, including Infosys Finacle for Core Banking on 2025-11-20, B2B Commerce Cloud by Insite for eCommerce on 2025-08-26, and RealPage Rainmaker LRO for Enterprise Asset Management on 2024-09-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JLL (Jones Lang LaSalle) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-20 | JLL (Jones Lang LaSalle) | Evaluated | Infosys | Infosys Finacle | Core Banking | ERP Services and Operations |
| 2025-08-26 | JLL (Jones Lang LaSalle) | Evaluated | Optimizely | B2B Commerce Cloud by Insite | eCommerce | eCommerce |
| 2024-09-06 | JLL (Jones Lang LaSalle) | Evaluated | RealPage | RealPage Rainmaker LRO | Enterprise Asset Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD JLL (Jones Lang LaSalle) Technographics
JLL (Jones Lang LaSalle) is a Construction and Real Estate organization based in United States,
with around 106100 employees and annual revenues of $20.76 billion.
JLL (Jones Lang LaSalle) operates a diverse technology stack with applications such as
Abukai Invoices, Workday Absence Management and IBM Maximo,
covering areas like AP Automation, Absence and Leave Management and Enterprise Asset Management.
JLL (Jones Lang LaSalle) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ABUKAI, Workday and IBM.
JLL (Jones Lang LaSalle) recently adopted applications including
Voiceform EX in 2024, IBM Envizi in 2024 and Voiceform CX in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JLL (Jones Lang LaSalle)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JLL (Jones Lang LaSalle)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JLL (Jones Lang LaSalle) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.