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Jospeh Fashion
Location
90 Peterborough Rd,
London, SW6 3HH,
United Kingdom
Website
https://www.joseph-fashion.com/
Phone
44 20 7610-8400
Artw industry
Retail
Employee
Revenue

Jospeh Fashion Technographics

Jospeh Fashion Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Jospeh Fashion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 203 Jospeh Fashion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Jospeh Fashion has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Oracle NetSuite Commerce for eCommerce in 2012 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Jospeh Fashion is running and its propensity to invest more and deepen its relationship with Microsoft , Adyen , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Jospeh Fashion revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jospeh Fashion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Jospeh Fashion Tech Stack and Enterprise Applications

Jospeh Fashion ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics NAV ERP Financial ERP n/a 2017 2017
Payment Processing ERP 2018 2018
Payment Processing ERP 2020 2020
Jospeh Fashion AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Joseph Luxury deployed Salesforce Chat (formerly Salesforce Live Agent) to its ecommerce website to enable real-time customer engagement. The implementation is aligned with Chatbots and Conversational AI capabilities and focused on web-based conversational support for sales and customer service functions, embedding the Salesforce Chat widget across transactional site pages. Deployment scope was sized to a 50-employee retail organization and prioritized web channel interactions rather than broader multi-channel voice or email orchestration. Configuration emphasized standard Salesforce Chat modules including the web chat widget, agent console for live handling, canned responses, and chat transcript capture to support downstream service workflows. Routing used presence and queueing logic to assign conversations to retail customer service agents during staffed hours, and transcripts were persisted for service review and association with customer records. Governance and rollout were operated by the customer service organization, with iterative tuning of chat scripts and response templates to align conversational flows with ecommerce support processes.
Jospeh Fashion eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite Commerce eCommerce eCommerce n/a 2012 2012
In 2012, Joseph Luxury implemented Oracle NetSuite Commerce to establish a cloud-hosted eCommerce platform for its United Kingdom retail operations. The Oracle NetSuite Commerce deployment consolidated a storefront and catalog management layer with order management and inventory-aware checkout, configuring product catalog, pricing, promotions, customer account management and content management modules to support online merchandising and sales. Operational scope centered on retail and eCommerce functions within the 50-employee organization, standardizing product data and order-to-cash workflows across merchandising, customer service and finance teams. Governance and process changes included centralized catalog and content governance, rule-based pricing and promotions configuration, and automated order routing inside the Oracle NetSuite Commerce environment to streamline operational workflows.
eCommerce eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2024 2024
Shipping Management eCommerce 2020 2020
Jospeh Fashion CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2021 2021
Customer Experience CRM 2017 2017
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2017 2017
Partner Relationship Management CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Jospeh Fashion IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Jospeh Fashion

First Name Last Name Title Function Department Email Phone
Head of IT Director IT
Head of Ecommerce Director Finance
CFO CXO Finance
COO/CFO CXO Operations
Head of Finance Director Finance
Business Application Manager Manager IT
IT & Program Director Director IT
Show All Contacts

Apps Being Evaluated by Jospeh Fashion Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jospeh Fashion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jospeh Fashion digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Jospeh Fashion Technographics
Jospeh Fashion is a Retail organization based in United Kingdom, with around 203 employees and annual revenues of $60.0 million.
Jospeh Fashion operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Salesforce Chat (formerly Salesforce Live Agent) and Oracle NetSuite Commerce, covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Jospeh Fashion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Salesforce and Oracle.
Jospeh Fashion recently adopted applications including Proximity Retail Super-App in 2024, SAP Emarsys in 2021 and Rakuten Advertising in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jospeh Fashion’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Jospeh Fashion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jospeh Fashion technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.