Joy Cone Co.
3435 Lamor Road,
Hermitage, 16148, PA,
United States
Hermitage, 16148, PA,
United States
1 724-962-5747
Consumer Packaged Goods
Joy Cone Co. Technographics
Joy Cone Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Joy Cone Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Joy Cone Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joy Cone Co. has purchased the following applications: Infor XA for Manufacturing ERP in 2012, Microsoft 365 for Collaboration in 2017, Automattic Jetpack CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joy Cone Co. is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joy Cone Co. revenues, which have grown to $420.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joy Cone Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Joy Cone Co. Tech Stack and Enterprise Applications
Joy Cone Co. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor XA | Manufacturing ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 Joy Cone Co. implemented Infor XA as its Manufacturing ERP. The deployment centered on integrating the Infor ERP XA MAPICS application with an enterprise content management layer to automate several processes and to work toward elimination of paper-based documents. The program was positioned to connect ERP transactions with electronic document capture, archival, and retrieval to reduce manual paper handling within transactional workflows.
Joy Cone integrated IntelliChief and its content management functionality, which the company refers to as its paperless process management system, to provide document capture, electronic archiving, workflow automation, and indexed retrieval tied to Infor XA records. The implementation linked document lifecycles to ERP keys to enable electronic routing and approvals, and to enforce traceability between documents and Manufacturing ERP transactions. Governance activities focused on embedding document indexes and ERP references into the content repository to support auditability and operational use across manufacturing and administrative operations.
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Joy Cone Co. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Joy Cone Co. implemented Microsoft 365. Microsoft 365, categorized as Collaboration, was provisioned to support corporate communication and document collaboration across the organization.
The deployment aligns with standard Microsoft 365 capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for chat and meetings. These functional modules provide mailbox management, intranet content services, synchronous and asynchronous collaboration, and cloud file storage.
Microsoft 365 is referenced on Joy Cone Co.'s website, indicating tenant usage tied to public-facing services such as corporate email addresses and hosted content. Operational scope centers on corporate collaboration and productivity functions, supporting business functions for communications, document lifecycle and cross-department collaboration, with governance commonly implemented through Azure Active Directory tenant administration, role based access control and information protection policies.
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Joy Cone Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Joy Cone Co. implemented Automattic Jetpack CRM. The deployment uses Automattic Jetpack CRM on their website to establish an on-site customer data layer and to support CRM functions across digital contact touchpoints, the application being in the CRM category.
The implementation centers on contact and lead capture through site forms, consolidated contact records, activity tracking, customizable fields and tagging for segmentation, and email engagement workflows. Automattic Jetpack CRM is configured to manage customer records and inbound inquiries, aligning standard CRM capabilities with web‑facing capture and nurture workflows.
Operational coverage focuses on marketing, sales intake, and customer service workflows that originate on the corporate website. Integrations are implemented at the site level, coordinating form capture, contact record creation, and campaign driven messaging with the web platform.
Governance has been organized to centralize contact data and streamline inbound lead handling, with role based administration and configuration managed by internal marketing operations. The implementation emphasizes web first CRM orchestration, using Automattic Jetpack CRM to unify site sourced interactions into a single customer record.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Joy Cone Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Joy Cone Co.
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Manager of Financial Reporting and Analysis | Manager | Finance | |
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President & Chief Executive Officer | CXO | Finance | |
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Apps Being Evaluated by Joy Cone Co. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Joy Cone Co. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Joy Cone Co. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Joy Cone Co. Technographics
Joy Cone Co. is a Consumer Packaged Goods organization based in United States,
with around 1000 employees and annual revenues of $420.0 million.
Joy Cone Co. operates a diverse technology stack with applications such as
Infor XA, Microsoft 365 and Automattic Jetpack CRM,
covering areas like Manufacturing ERP, Collaboration and CRM.
Joy Cone Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Automattic.
Joy Cone Co. recently adopted applications including
Lucky Orange in 2021, Google Cloud Platform (GCP) in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Joy Cone Co.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Joy Cone Co.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Joy Cone Co. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.