KAISER+KRAFT GmbH Technographics
KAISER+KRAFT GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KAISER+KRAFT GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 KAISER+KRAFT GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KAISER+KRAFT GmbH has purchased the following applications: Abacus Umantis Applicant Management for Applicant Tracking System in 2019, Hotjar for Customer Experience in 2017, Zoho ManageEngine ServiceDesk Plus for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KAISER+KRAFT GmbH is running and its propensity to invest more and deepen its relationship with Abacus Research , Contentsquare , Awin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KAISER+KRAFT GmbH revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KAISER+KRAFT GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KAISER+KRAFT GmbH Tech Stack and Enterprise Applications
KAISER+KRAFT GmbH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Abacus Research | Legacy | Abacus Umantis Applicant Management | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
KAISER+KRAFT GmbH implemented Abacus Umantis Applicant Management in 2019, an Applicant Tracking System from Abacus Research that is exposed on the company career site as Haufe Umantis Applicant Management. The implementation centers on web‑facing career site integration, enabling online job posting and candidate intake directly from the public recruitment portal. This deployment aligns the Applicant Tracking System with the company website to capture candidate applications and route them into structured applicant records.
Operational use focuses on HR and talent acquisition workflows, where Abacus Umantis Applicant Management is used for job requisition publishing, candidate management, and tracking of application status across recruiting stages. Configuration reflects typical Applicant Tracking System capabilities including configurable application forms, candidate profiles, and workflow automation for screening and interview scheduling. Governance is centered on HR process ownership, with the career site integration serving as the primary candidate touchpoint and the Applicant Tracking System providing the internal orchestration of recruiting processes.
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KAISER+KRAFT GmbH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017 KAISER+KRAFT GmbH deployed Hotjar on its public website. The Hotjar implementation targets Customer Experience instrumentation for digital storefront pages and product detail flows, capturing qualitative user behavior to inform site experience work.
The deployment uses a client-side Hotjar tracking script embedded across site templates and page types, implementing common Customer Experience capabilities such as session replay, heatmaps, funnel and form analysis, and on-page feedback widgets. Configuration focused on page-level segmentation and event capture to surface UX issues and support conversion analysis for web channels.
Operationally the Hotjar rollout supports marketing, e-commerce, and product teams by providing qualitative insights and user feedback for content and UX iteration. Governance was implemented through tagging and sampling controls at the website instrumentation layer to constrain data capture scope and align with regional privacy expectations.
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Partner Relationship Management | CRM |
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2021 | 2021 |
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KAISER+KRAFT GmbH ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho ManageEngine ServiceDesk Plus | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, KAISER+KRAFT GmbH implemented Zoho ManageEngine ServiceDesk Plus to standardize and centralize IT support workflows across its international mobile workplace architecture. The initiative was aligned with a workplace roadmap emphasizing intuitive use and innovation, and it was managed by the IT architect responsible for workplace architecture and project control.
The Zoho ManageEngine ServiceDesk Plus implementation was positioned within the companys IT Service Management tooling to support incident, request and asset workflows and to formalize an end to end process for hardware and software administration. Implementation work included configuration for asset management to support the asset management project and to integrate service desk workflows with procurement and hardware and software tender processes.
Operational coverage included IT support, IT security, IT operations, third level support and technical support teams, with explicit interfaces to internal stakeholders and external service providers. The ServiceDesk Plus deployment was integrated operationally with the SCCM environment for device administration, with McAfee ePO for endpoint security context, and with Microsoft 365 administration activities, and it was used alongside ServiceNow in the broader ITSM landscape. Governance changes focused on defining cross team workflows, establishing the interface between support tiers and service operations, and embedding the service desk into workplace related project control and architecture activities.
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IT Service Management | ITSM |
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2019 | 2019 |
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KAISER+KRAFT GmbH TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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KAISER+KRAFT GmbH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KAISER+KRAFT GmbH
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Apps Being Evaluated by KAISER+KRAFT GmbH Executives
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