Seongnam, 13494,
South Korea
KakaoBank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KakaoBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1550 KakaoBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KakaoBank has purchased the following applications: Klaytn for Blockchain Platform in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KakaoBank is running and its propensity to invest more and deepen its relationship with In-House Applications , Ethereum Foundation , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KakaoBank revenues, which have grown to $360.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KakaoBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Klaytn | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, KakaoBank implemented Klaytn as its Blockchain Platform to provide a permissioned, high-throughput ledger for bank operations. Klaytn is deployed in a private permissioned architecture that delivers up to 4,000 transactions per second, and it is Ethereum compatible and open-source, providing access to a broad set of smart contract use cases.
Klaytn was configured to support Ethereum-compatible smart contract execution and high-volume transaction processing, enabling category-aligned capabilities such as programmable payments, tokenization and automated settlement workflows. The implementation leverages Klaytn platform releases and runtime modules to manage consensus, transaction orchestration and smart contract lifecycle functions.
Operational coverage for the deployment is centered on KakaoBank activities in South Korea, with the Blockchain Platform serving banking business functions that require controlled participation, auditable transactions and deterministic performance. Integration patterns rely on Ethereum compatibility to reuse smart contract designs and tooling while preserving private permissioned governance and access controls.
The deployment reflects platform maturity, Klaytn having been on-live for more than four years with over ten platform releases and an established troubleshooting manual and operating process. Governance is enforced through the permissioned architecture, which supports institutional node management, access restrictions and operational runbooks maintained by KakaoBank.
|
|
|
|
|
Blockchain Platform | Blockchain |
|
2022 | 2022 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, KakaoBank implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is publicly referenced on the KakaoBank website and delivers core collaboration capabilities including Gmail, Calendar, Drive, Docs, and Meet to support enterprise communication and document collaboration. Implementation included corporate user provisioning and domain management to cover the bank's employee base of about 1550 staff.
Configuration relied on Google Workspace administrative controls such as the Admin console, group based access control, and standard identity and device management patterns to centralize email, calendaring, file storage, and real time collaborative editing workflows. The Google Workspace implementation supports business functions across internal communications, product and operations collaboration, and customer support coordination at KakaoBank.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022, KakaoBank implemented Salesforce Sales Cloud as a website-integrated CRM solution, categorized under Sales Automation,CRM,Sales Engagement. The deployment embeds Salesforce Sales Cloud on KakaoBank's public website to capture inbound customer signals and surface them into sales engagement workflows.
The implementation emphasizes Sales Cloud core capabilities, including lead and contact management, opportunity and pipeline management, sales automation for routing and task orchestration, and sales engagement features such as activity sequencing and email tracking. Salesforce Sales Cloud was configured to support account and contact records, opportunity stages, custom field schemas aligned to banking products, and dashboarding to provide pipeline and activity visibility for sales teams.
Operational coverage centers on KakaoBank’s sales and customer acquisition functions, with the Salesforce Sales Cloud instance centralizing inbound website leads into standardized CRM workflows. Governance practices described in the deployment focus on centralized CRM ownership, standardized opportunity lifecycles, and staged rollout across digital channels to ensure consistent customer engagement and sales process orchestration.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||