Vernon, V1T 6V2, BC,
Canada
Kal Tire Technographics
Kal Tire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kal Tire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Kal Tire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kal Tire has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kal Tire is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kal Tire revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kal Tire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kal Tire Tech Stack and Enterprise Applications
Kal Tire ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Avanade | 2022 | 2022 |
In 2022, Kal Tire deployed Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The implementation ran from January 2022 through July 2022 and was delivered with Avanade using a 19 person onshore and offshore delivery team, with internal finance leadership acting as finance solution architect and delivery lead.
Microsoft Dynamics 365 for Finance and Operations was configured to centralize core financial modules including general ledger, accounts payable, accounts receivable, billing, financial reporting and forecasting, and to support project billings processes tied to retail, commercial and service operations. The finance solution architect led workshops for solution scoping, planning, estimation and resourcing while the delivery lead managed mobilization, statements of work and scope control through change orders.
Operational coverage focused on finance and corporate accounting functions across Kal Tire in Canada, aligning billing and financial forecasting workflows with retail tire sales, mechanical service operations, commercial truck and off road business lines and retreading. The delivery model combined onshore business engagement with offshore build and test teams, and project communications included regular status reports and financial reviews. No specific third party integrations are specified in the source notes.
Governance and control mechanisms implemented for the Microsoft Dynamics 365 for Finance and Operations program included contracting and SOW management, change order process, project billings governance, Client Data Protection controls and audit readiness, and structured project status reporting under the Avanade delivery engagement.
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Kal Tire HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Kal Tire implemented Oracle Peoplesoft Benefits Administration. Oracle Peoplesoft Benefits Administration operates as the company's core Benefits Administration system supporting payroll and team member personnel file management across Canada, and it is positioned to manage eligibility and plan configuration for multi-provincial operations.
The implementation centers on standard Benefits Administration capabilities, including benefits enrollment and plan configuration, eligibility rule management, and deductions mapping to payroll entries. The deployment includes self-service enrollment and administrative configuration modules that handle union-specific eligibility rules and plan tiers for the two represented unions.
Integrations are configured between Oracle Peoplesoft Benefits Administration and the company payroll processes, enabling synchronized deduction posting and RRSP administration workflows, and supporting WCB remittance processing as part of personnel file maintenance. Operational coverage explicitly spans provinces from British Columbia to Quebec, and the system supports roughly 5000 team members according to internal payroll administration records.
Governance is centralized within a 12-person payroll and benefits team led by the payroll manager, who administers Oracle Peoplesoft Benefits Administration along with team member records and remittance activities. Ongoing operational workflows include periodic enrollment windows, eligibility exception handling for union rules, and coordinated payroll-benefits reconciliation managed by the centralized payroll team.
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Core HR | HCM |
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2011 | 2017 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Recruiting, BackGround Screening | HCM |
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2019 | 2019 |
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Kal Tire ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Kal Tire deployed Salesforce Field Service (ex ClickSoftware) to automate and optimize service scheduling, delivery and billing across its commercial fleet maintenance and roadside assistance operations in Canada. Prior to the deployment, Kal Tire's dispatch team used a paper based system, and the new Field Service Management implementation was scoped to support roughly 700 field service technicians and centralized dispatcher operations.
The implementation configured cloud based mobile workforce management capabilities, including automated scheduling and optimization, mobile work order dispatching, technician status visibility, and field data capture for invoicing and reporting. Salesforce Field Service (ex ClickSoftware) was used to orchestrate technician assignments, manage work calendars, and provide dispatchers with the ability to reassign work quickly when on road delays occur, enabling tighter utilization control of field resources.
Operational integrations included mobile device delivery of dispatched work and direct feeding of captured customer invoice data into Kal Tire's point of sale system to speed time to invoice and reduce duplicated records. The deployment created real time visibility between service workers, dispatchers and back office functions, enabling seamless interaction across field operations and billing workflows.
Governance and process changes focused on eliminating paper based scheduling, reducing manual dispatch input errors and shortening dispatch wait times through automated workflows and centralized scheduling rules. Moving to a cloud based Field Service Management platform also positioned Kal Tire to maintain current software releases with lower overhead and to scale scheduling and mobility capabilities as business needs evolve.
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Kal Tire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2023 | 2023 |
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Kal Tire Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Kal Tire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Kal Tire eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Kal Tire SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2020 | 2020 |
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Kal Tire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2018 |
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Kal Tire TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Kal Tire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Apps Development | PaaS |
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2019 | 2019 |
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Kal Tire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Kal Tire CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kal Tire
Apps Being Evaluated by Kal Tire Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-10-22 | Kal Tire | Evaluated | Microsoft | Microsoft Dynamics 365 Commerce | eCommerce | eCommerce |