Ta' Xbiex, TBX1120,
Malta
Kambi Group Technographics
Kambi Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kambi Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1019 Kambi Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kambi Group has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Hotjar for Customer Experience in 2019, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kambi Group is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kambi Group revenues, which have grown to $177.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kambi Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kambi Group Tech Stack and Enterprise Applications
Kambi Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Kambi Group implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established Google Workspace as the organization wide productivity and collaboration layer for employee email, calendaring, and real time document collaboration.
The implementation leveraged core Google Workspace capabilities including Gmail for corporate email, Google Drive for shared file storage, Google Docs, Sheets, and Slides for collaborative authoring, and Google Calendar for scheduling. Administration and tenant configuration were managed through the Google Workspace admin console, with typical configuration areas including user and group provisioning, domain management, sharing and access controls, and mobile device management policies.
Operational coverage targeted Kambi Group employees and corporate functions in Malta, supporting cross functional teams in the leisure and hospitality business. Governance focused on centralized account administration and group based access control using the platform native management tools, aligning productivity workflows to a cloud first Collaboration model and providing a consolidated suite of email and document collaboration services delivered by Google Workspace (Formerly Google G-Suite).
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Collaboration | Collaboration |
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2017 | 2017 |
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Kambi Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Kambi Group deployed Hotjar on their public website to capture user behavior and support Customer Experience analysis. The implementation focused on client-side web instrumentation and analytics capture rather than backend system changes, centralizing on the website as the data collection surface.
Hotjar was configured to collect session recordings, heatmaps, conversion funnel observations, and on-page feedback widgets, reflecting standard Customer Experience capabilities for qualitative UX analysis. The deployment used a front-end JavaScript snippet embedded across web pages, with visitor sampling and targeting configured to manage data volume and to prioritize key conversion flows.
Operational ownership rested with digital product and UX stakeholders, with insights consumed by product, marketing, and customer experience teams to inform design and content decisions. Governance activity emphasized consent and privacy controls during data capture, and the Hotjar implementation provided a persistent behavioral telemetry layer for web UX and customer experience workflows.
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Marketing Automation | CRM |
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2022 | 2022 |
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Kambi Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Kambi Group deployed Atlassian Jira Service Desk as an IT Service Management platform and exposed it on its public website for service intake. The Atlassian Jira Service Desk installation serves as a centralized portal for incident reporting and service requests, consolidating customer and internal tickets through a web-facing entry point.
Configuration focused on self-service portal capabilities, structured ticketing workflows, SLA tracking, and knowledge base driven routing, reflecting typical IT Service Management functional modules. Operational ownership is centered in IT operations and customer support, with formalized triage and escalation workflows to manage inbound requests through the website.
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Kambi Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Kambi Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kambi Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kambi Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-28 | Kambi Group | Evaluated | Playtech | Playtech | Enterprise Gaming Platform | ERP Services and Operations |