Kaseya
333 SE 2nd Ave.,35th Floor,
Miami, 33131, FL,
United States
Miami, 33131, FL,
United States
1 877-282-8857
Professional Services
Kaseya Technographics
Kaseya Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kaseya and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Kaseya employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kaseya has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kaseya is running and its propensity to invest more and deepen its relationship with Oracle , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kaseya revenues, which have grown to $1.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kaseya intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kaseya Tech Stack and Enterprise Applications
Kaseya ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Kaseya implemented Oracle NetSuite ERP to establish a cloud-first financial backbone for its professional services operations. The deployment targeted core ERP Financial capabilities using NetSuite as a SaaS application platform, providing a centralized ledger and transaction repository for finance and accounting functions across the organization.
Configuration work focused on canonical financial modules, including general ledger, accounts payable, accounts receivable, billing and revenue management, and standardized financial reporting. The Oracle NetSuite ERP implementation emphasized chart of accounts harmonization, period close workflows, and accounts reconciliation controls to support steady state financial operations.
Integrations were configured between Oracle NetSuite ERP and the companys CRM and analytics platforms, specifically Salesforce and Snowflake as noted in later governance roles, enabling order-to-cash handoffs and consolidated analytics pipelines. Data model alignment and transactional interfaces were established to move invoice, customer and revenue data into Snowflake for reporting and to synchronize customer and contract records with Salesforce for commercial operations.
Governance evolved into a product led model, with a product owner role responsible for overseeing NetSuite alongside Salesforce and Snowflake to manage ongoing configuration, master data governance, and release coordination. The governance approach centralized change control for financial mappings and integration points, and emphasized cross functional workflows between finance, revenue operations and product business information systems to maintain consistency across platforms.
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Kaseya Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Kaseya implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Kaseya deployed Google Workspace (Formerly Google G-Suite) to support core productivity and communications for its approximately 5000 employees headquartered in the United States, with the application also referenced on the corporate website.
The implementation emphasized standard Collaboration capabilities including enterprise email, calendaring, document storage and real-time co-editing, videoconferencing, and shared drive collaboration. Configuration work focused on Google Workspace administrative controls, tenant configuration, mailbox and Drive quota management, and role-based access within the Google Workspace Console to align with corporate productivity workflows.
Operational coverage extended across IT operations, professional services, sales, and marketing functions, using Google Workspace for internal communications, client-facing documentation, and coordinated project work. Integrations were implemented at the workflow level to route email and calendar events into business processes and to centralize document collaboration and versioning within Google Drive and Docs.
Governance was administered through Google Workspace administrative features, including user provisioning, group management, centralized policy enforcement, and account lifecycle controls. Rollout activities included staged user onboarding and configuration of administrative roles to ensure consistent collaboration patterns and secure account management across the organization.
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Collaboration | Collaboration |
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2019 | 2019 |
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Kaseya Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Kaseya implemented DocuSign eSignature as a Digital Signing capability on its public website to collect legally binding signatures for customer contracts and service agreements. The deployment establishes DocuSign eSignature as the primary web-based signature mechanism for customer-facing workflows, linking website form submissions to signature requests and centralizing signature capture for sales and customer onboarding functions.
Kaseya configured DocuSign eSignature with embedded in-browser signing experiences and site-hosted signature flows, leveraging reusable templates and staged signing sequences to standardize execution and consent. The DocuSign eSignature application is instrumented into web forms and contact workflows to trigger signature envelopes, with template governance and role-based routing applied to enforce approval steps and signing order. Operational coverage focuses on customer-facing teams including sales and onboarding, and governance practices center on template control and user permission management for Digital Signing activities.
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Kaseya CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kaseya ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Kaseya TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2021 | 2021 |
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Kaseya PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Kaseya IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Container Service | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2023 | 2023 |
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Kaseya CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Kaseya
| First Name | Last Name | Title | Function | Department | Phone | |
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President and CEO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Finance Manager, EMEA | Manager | Finance | |
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HR Director | Director | HR | |
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Territory Manager | Manager | Operations | |
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CTO & Head of Engineering and Cloud Operations | Director | IT | |
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Accounts Receivable / Collections Specialist | Manager | Finance | |
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Accounts Receivable / Collections Specialist | Manager | Finance | |
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Director Global Credit and Collections | Director | Finance | |
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Senior Director Customer Success | Director | Customer Service | |
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Senior Manager Customer Support | Manager | Customer Service | |
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Customer Support Manager | Manager | Customer Service | |
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Senior Vice President, Global Customer Services | VP | Customer Service | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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Director of Infrastructure | Director | IT | |
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Senior Director, Infrastructure & Operations | Director | IT | |
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Vice President, Corporate Infrastructure and Collaboration | VP | IT | |
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Senior Manager, Infrastructure Engineering (SAN) | Manager | IT | |
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Vice President, Engineering | VP | IT | |
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Director of Software Development | Director | IT | |
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Sr. Principal, Enterprise Architect - Enterprise Systems Transformation | Director | IT | |
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Apps Being Evaluated by Kaseya Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kaseya IT executives and key decision makers. This section highlights Kaseya's latest recorded technology evaluations, including BlueSnap for Payment Processing on 2025-11-05, IT Glue for Document Management on 2025-10-29, and Salesforce Data Cloud for Customer Data Platform on 2025-09-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kaseya digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-05 | Kaseya | Evaluated | BlueSnap | BlueSnap | Payment Processing | ERP |
| 2025-10-29 | Kaseya | Evaluated | IT Glue | IT Glue | Document Management | Content Management |
| 2025-09-09 | Kaseya | Evaluated | Salesforce | Salesforce Data Cloud | Customer Data Platform | CRM |
| 2025-03-31 | Kaseya | Evaluated |
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Remote Monitoring and Management | ITSM |
| 2025-01-07 | Kaseya | Evaluated |
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Professional Services Automation | ERP Services and Operations |
| 2025-01-07 | Kaseya | Evaluated |
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CRM | CRM |
| 2024-12-20 | Kaseya | Evaluated |
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Contract Lifecycle Management | Content Management |
| 2024-12-20 | Kaseya | Evaluated |
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Contract Lifecycle Management | Content Management |
| 2024-12-12 | Kaseya | Evaluated |
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Chatbots and Conversational AI | AI-Powered Application |
| 2024-07-02 | Kaseya | Evaluated |
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Automotive Dealership CRM | CRM |
FAQ - APPS RUN THE WORLD Kaseya Technographics
Kaseya is a Professional Services organization based in United States,
with around 5000 employees and annual revenues of $1.35 billion.
Kaseya operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
Kaseya has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Docusign.
Kaseya recently adopted applications including
SafeLogic CryptoComply in 2025, DocuSign eSignature in 2023 and Amazon Relational Database Service (RDS) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kaseya’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kaseya’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kaseya technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.