KBank
400/22 Phahon Yothin Road Sam Sen Nai Sub-District Phaya Thai District,
Bangkok, 10400,
Thailand
Bangkok, 10400,
Thailand
66 2 222 0000
Banking and Financial Services
KBank Technographics
KBank Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KBank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18795 KBank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KBank has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2008, SAP SuccessFactors Employee Central for Core HR in 2021, Pega Federated Case Management for Case Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KBank is running and its propensity to invest more and deepen its relationship with Oracle , ACI Worldwide , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KBank revenues, which have grown to $6.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KBank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KBank Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, KBank (Kasikorn Bank PCL) implemented Oracle E-Business Suite as its ERP Financial platform to centralize statutory and management reporting across the bank. The implementation explicitly targeted the preparation and timely submission of monthly, quarterly and year end financial statements, together with consolidated financial statements for subsidiaries.
Oracle E-Business Suite was configured with core finance capabilities including General Ledger, consolidation and financial reporting components, and a structured chart of accounts to enforce TAS and IFRS accounting policies. The implementation included development of fiscal custom reports and analytical report provisioning using Oracle E-Business Suite to support loans cost and yield analysis, money market and investment reporting.
The Oracle E-Business Suite deployment was integrated with KBank's information systems for analytical management, enabling automated extraction and delivery of fiscal custom reports to finance leadership. Operational coverage included group finance, subsidiary controllers and finance teams responsible for regulatory filings to the Bank of Thailand and the Securities and Exchange Commission.
Governance emphasized chart of accounts control, month end close workflows and process management for ad hoc reporting requests from senior finance stakeholders. Financial reporting specialists maintained report integrity and consolidation controls across subsidiaries, and managed compliance with TAS or IFRS for external and regulator reporting.
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Payment Processing | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle PeopleSoft HCM | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, KBank implemented SAP SuccessFactors Employee Central as its Core HR system for the bank's Human Resources function. The deployment was framed as an HR digital transformation and involved migration from Oracle PeopleSoft HCM to establish Employee Central as the central HR record of truth across business units.
Implementation coverage included SAP SuccessFactors Employee Central alongside Recruit and Time modules, plus a custom career site and support module. Project activities documented in the implementation included requirements determination, gap analysis, configuration and custom code specifications, test orchestration, and data migration to populate Employee Central.
Integration work addressed interoperability between SAP SuccessFactors and the existing Oracle PeopleSoft HCM environment, leveraging HRIS interfaces and Oracle Database extracts for reconciliation and cutover. The program included incident root cause analysis to resolve interface issues during go live and sustained post implementation support between the two systems.
Governance and rollout focused on designing a delivery model for HR services, mapping business unit needs, and managing project stages from requirements through go live. Operational scope emphasized end to end HR process alignment, configuration governance, and ongoing support to stabilize the Core HR environment.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Federated Case Management | Case Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 KBank implemented Pega Federated Case Management in the Case Management category for banking case management across PRPC applications in Thailand. Public activity from KBank staff on Pegasystems support forums documents detailed questions about operator authentication and authorization for federated cases, indicating active configuration and operational use. The forum thread specifically centers on cross-application case access and single sign on authorization for federated cases, situating the deployment as an enterprise case access layer spanning multiple PRPC applications.
Pega Federated Case Management was configured to enable cross-application case assembly and unified case views while preserving source application boundaries. The community discussion emphasizes operator authentication flows, role based authorization, and enforcement of case level access when cases reference work across PRPC applications. Functional capabilities aligned with the federation approach include coordinated case routing, case assignment, and audit visibility that maintain per-application control points.
The support thread highlights integrations between federated cases and individual PRPC application instances, and reliance on single sign on and authorization services to propagate operator identity and entitlements across the federation. Operational coverage is described at the banking case management level across KBank teams in Thailand, implying use across customer service and investigation workflows that span PRPC systems. The conversation points to technical challenges of harmonizing authentication tokens and access control decisions across multiple runtime environments.
Governance and rollout attention focused on mapping operator roles to federated case access, defining case access policies that respect source application boundaries, and clarifying runtime authentication and authorization behavior through iterative community troubleshooting. KBank’s posts on Pegasystems support channels show an implementation phase attentive to security configuration and runtime authorization semantics. No public outcome metrics are provided in the source discussion.
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Core Banking | ERP Services and Operations |
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2017 | 2018 |
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Core Banking | ERP Services and Operations |
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2013 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2016 | 2017 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trading Platform | Investment Management |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2009 | 2009 |
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Procurement | Procurement |
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2010 | 2011 |
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Procurement | Procurement |
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2010 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at KBank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by KBank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD KBank Technographics
KBank is a Banking and Financial Services organization based in Thailand,
with around 18795 employees and annual revenues of $6.48 billion.
KBank operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Pega Federated Case Management,
covering areas like ERP Financial, Core HR and Case Management.
KBank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Pegasystems.
KBank recently adopted applications including
Quarix Blockchain in 2024, E-Waste+ Blockchain Platform in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KBank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KBank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KBank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.