AI Buyer Insights:

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

Kela
Location
Nordenskioldinkatu 12,
Helsinki, 250,
Finland
Website
https://www.kela.fi/
Phone
358 20 634 11
Artw industry
Government
Employee
Revenue

Kela Technographics

Kela Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Kela and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6024 Kela employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Kela has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Questback CX Management for Customer Experience in 2019, Questback Essentials for Survey and Questionnaire in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Kela is running and its propensity to invest more and deepen its relationship with Microsoft , Questback , Recright or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Kela revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kela intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Kela Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Questback Legacy Questback CX Management Customer Experience CRM n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Questback Legacy Questback Essentials Survey and Questionnaire Collaboration n/a 2021 2021 In 2021, Kela implemented Questback Essentials as a core tool for ongoing questionnaire and form based data collection to support service development and operations. Questback Essentials is employed as a Survey and Questionnaire application across Kela's public services in Finland, providing a standardized platform for structured feedback and stakeholder engagement. The deployment centered on configurable survey and questionnaire creation, multi channel distribution, conditional logic and branching, response aggregation, and reporting capabilities. Questback Essentials was configured to support recurring pulse surveys, structured feedback forms, and consolidated reporting dashboards that operational teams use to monitor service performance and user input. The implementation covers multiple stakeholder groups within Kela, including public service delivery and operational management teams across Finland, and it supports ongoing data collection workflows that feed into service development cycles and operational decision making. Questback Essentials is integrated into day to day feedback processes rather than as a point tool for isolated studies, enabling continuous listening across organizational units. Governance emphasized standardized survey templates and consistent reporting formats to preserve comparability of results across teams and time. According to Questback customer case material, the implementation enabled faster, more flexible data collection and quicker operational responses in a changing environment.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Video Interviewing HCM 2019 2019
IT Decision Makers and Key Stakeholders at Kela
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Kela Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kela Technographics

Kela is a Government organization based in Finland, with around 6024 employees and annual revenues of $1.00 billion.

Kela operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Questback CX Management and Questback Essentials, covering areas like Application Hosting and Computing Services, Customer Experience and Survey and Questionnaire.

Kela has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Questback.

Kela recently adopted applications including Questback Essentials in 2021, Questback CX Management in 2019 and Recright Video Interviewing in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Kela’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Kela’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Kela technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.