IJlst, 8651 BV,
Netherlands
Kenneth Smit Technographics
Kenneth Smit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kenneth Smit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Kenneth Smit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kenneth Smit has purchased the following applications: Exact Online for ERP Financial in 2021, Tawk.to for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kenneth Smit is running and its propensity to invest more and deepen its relationship with Exact Software , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kenneth Smit revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kenneth Smit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kenneth Smit Tech Stack and Enterprise Applications
Kenneth Smit ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Kenneth Smit implemented Exact Online as its ERP Financial application. Exact Online is deployed as a cloud SaaS financial system and is referenced on the company website, serving as the primary engine for invoicing and client billing workflows.
The implementation centers on core financial modules consistent with the ERP Financial category for a small professional services firm, including general ledger, accounts receivable, accounts payable, invoicing and bank reconciliation, configured to support single entity accounting and VAT reporting in the Netherlands. Exact Online is configured to manage customer records, invoice generation tied to client engagements, and recurring billing schedules, leveraging built in automation for payment matching and ledger postings.
Operational coverage is focused on the finance function and owner level administration, with role based access controls to separate bookkeeping tasks from executive review. Governance emphasizes a centralized chart of accounts and periodic bookkeeping workflows aligned with the firm size of 20 employees, and Exact Online is integrated with the firm website for client facing invoicing and payment links.
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Kenneth Smit AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Kenneth Smit deployed Tawk.to on its public website. The implementation embeds the Tawk.to JavaScript chat widget into the site and leverages the vendor's cloud-hosted SaaS delivery for real-time messaging and visitor monitoring. This configuration establishes a web-based conversational layer consistent with Chatbots and Conversational AI solutions, instrumenting live chat sessions and chat transcript capture for customer-facing interactions. The deployment scope is the corporate website and is managed by the firm’s small professional services team.
Kenneth Smit uses Tawk.to in the Chatbots and Conversational AI category to support customer service and sales lead capture functions on the website. Tawk.to is configured to provide core conversational modules including the live chat widget, agent dashboard, visitor indicators, and transcript histories, and these components are organized into workflows for inbound chat triage and staff handoff. Operational governance includes defined chat ownership and daily operating hours, with archived session records retained for follow-up and continuity of customer engagement.
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Kenneth Smit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Kenneth Smit deployed Microsoft 365. The Microsoft 365 deployment serves Collaboration needs for Kenneth Smit, a 20-employee professional services firm based in the Netherlands, and is applied across core business functions including employee productivity, client communication, and document and proposal management.
Implementation centers on cloud productivity capabilities typical of Microsoft 365, with hosted email and calendaring, real-time collaboration and co-authoring, and synchronized document storage to support engagement workflows. Public-facing evidence indicates Microsoft 365 artifacts are referenced on the company website, suggesting web-facing content or authentication flows tied to the tenant. Administrative controls are consistent with small-company tenant governance, including centralized account provisioning, access controls, and content management policies to manage internal collaboration and client-facing materials. The deployment positions Kenneth Smit Microsoft 365 Collaboration as the primary platform for day-to-day office productivity and client engagement.
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Kenneth Smit Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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Kenneth Smit eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Kenneth Smit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Kenneth Smit PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Kenneth Smit CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kenneth Smit
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kenneth Smit Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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