Ken's Foods
1 DAngelo Dr,
Marlborough, 1752, MA,
United States
Marlborough, 1752, MA,
United States
1 508-229-1100
Consumer Packaged Goods
Ken's Foods Technographics
Ken's Foods Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ken's Foods and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Ken's Foods employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ken's Foods has purchased the following applications: Syspro Manufacturing ERP for Manufacturing ERP in 2020, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ken's Foods is running and its propensity to invest more and deepen its relationship with SYSPRO , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ken's Foods revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ken's Foods intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ken's Foods Tech Stack and Enterprise Applications
Ken's Foods ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SYSPRO | Legacy | Syspro Manufacturing ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Ken's Foods implemented Syspro Manufacturing ERP, deploying SYSPRO Enterprise Resource Planning to consolidate its food manufacturing systems. Ken's Foods selected Syspro Manufacturing ERP after evaluating features, functionality, modules and user interface suitability, citing SYSPRO as a purpose built food manufacturing solution.
The deployment focused on core Manufacturing ERP capabilities common to processors, including production scheduling, inventory control, batch and lot traceability, costing and operational reporting, with configuration to support analysis workflows. Syspro Manufacturing ERP provided standardized user interfaces and module sets to accelerate onboarding and shift staff activity from transactional tasks to analytical review.
The project centralized previously siloed applications into an integrated ERP environment, improving cross functional visibility across manufacturing operations, supply chain and finance, and enabling analysis across the company’s retail and food service product lines. The implementation was delivered with Crawford Software as the SYSPRO value added reseller, bringing methodology and implementation practices aligned with SYSPRO functionality.
Governance and process changes emphasized measurement and analytics, enabling Ken's Foods to slice and dice information to identify operational and strategic improvements and to measure the results of changes. The combined Syspro Manufacturing ERP and Crawford Software engagement also delivered standardized features that speed new employee productivity and established an operational platform to support future growth.
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Ken's Foods Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Ken's Foods implemented Microsoft 365 to provide enterprise Collaboration capabilities. The presence of Microsoft 365 in the company website source indicates the Microsoft 365 suite is part of Ken's Foods public digital footprint and is being used to deliver cloud-based collaboration services.
The Microsoft 365 implementation consolidates cloud-hosted productivity services to support the Ken's Foods corporate workforce. Typical functional modules associated with Microsoft 365 Collaboration deployments include Exchange Online email, SharePoint Online intranet and document management, OneDrive file sync and co-authoring, and Microsoft Teams chat and meetings, and these capabilities align with the Collaboration category. Tenant-level administration, user provisioning, role based access control, and cloud policy enforcement are standard governance elements for this architecture, supporting cross-departmental collaboration across the organization.
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Ken's Foods CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Ken's Foods implemented Hotjar on their website as part of its Customer Experience tooling. The implementation installs the Hotjar tracking snippet across public pages to capture behavioral data for web sessions and on-page interactions, positioning Hotjar as a front-end behavioral analytics layer for the site. This approach centralizes qualitative signals alongside existing quantitative analytics sources.
Hotjar configuration targets session recordings, heatmaps, conversion funnel analysis, and on-site feedback mechanisms such as polls and surveys to collect usability insights and user sentiment. The deployment uses client-side JavaScript to capture clicks, scrolls, mouse movement, and form interactions, with sampling and filtering configured to manage data volume and focus on high-value pages. Implementation practices include segmentation by page type and targeted feedback triggers for product and recipe content to surface contextual user issues.
Operational coverage centers on digital experience, UX, and marketing teams who review session replays and feedback to inform site content and usability decisions. Governance for the Hotjar deployment emphasizes privacy controls and cookie consent, session sampling thresholds, and restricted access to session data to align with consumer data handling requirements. Hotjar is used to enrich Customer Experience analytics and feed UX optimization workflows without replacing any specifically named prior platform.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Ken's Foods IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Ken's Foods CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ken's Foods
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| No data found | ||||||
Apps Being Evaluated by Ken's Foods Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ken's Foods IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ken's Foods digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Ken's Foods Technographics
Ken's Foods is a Consumer Packaged Goods organization based in United States,
with around 1100 employees and annual revenues of $300.0 million.
Ken's Foods operates a diverse technology stack with applications such as
Syspro Manufacturing ERP, Microsoft 365 and Hotjar,
covering areas like Manufacturing ERP, Collaboration and Customer Experience.
Ken's Foods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SYSPRO, Microsoft and Contentsquare.
Ken's Foods recently adopted applications including
Syspro Manufacturing ERP in 2020, MediaMath in 2020 and Intuit Mailchimp in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ken's Foods’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ken's Foods’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ken's Foods technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.