Grand Rapids, 49503, MI,
United States
Kent County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kent County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Kent County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kent County has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management in 2015, OpenGov Infrastructure Asset Management for Government ERP in 2023, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kent County is running and its propensity to invest more and deepen its relationship with UKG , OpenGov , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kent County revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kent County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | HCM | n/a | 2015 | 2015 |
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Workforce Management | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Infrastructure Asset Management | Government ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Kent County implemented OpenGov Infrastructure Asset Management, a Government ERP application to digitize tracking of park amenities, boardwalks, bridges, trails, and other recreational assets. Kent County operates nearly 40 recreational areas including parks, trails, preserves, and a golf course, and officials sought to capture installation dates, maintenance costs, and replacement timing digitally to preserve institutional knowledge as staff retire.
The deployment configured core asset inventory and inspection modules, task and work order management with task calendars, and comprehensive reporting capabilities within OpenGov Infrastructure Asset Management. Configuration included structured fields for installation date, maintenance cost tracking, replacement scheduling, and preventive maintenance planning to support regular inspections and asset lifecycle management.
Parks operations were centralized into a single database, with field crews updating records in real time using mobile devices, enabling inspections, work orders, and task calendars to be maintained from the field. Operational coverage focuses on the county parks department and field maintenance teams across Kent County, Michigan, consolidating park management workflows and asset records.
Governance changes formalized inspection routines and preventive maintenance workflows, while the system capture of asset histories addresses the county need to retain critical infrastructure knowledge. Kent County now has clearer visibility into asset inventory and inspections, centralized task and work order management, and consolidated asset management data and reports to support ongoing parks operations.
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Government ERP | ERP Services and Operations |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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