Kenya Airways
Airport North Road, Embakasi, P.O. Box 19002 - 00501,
Nairobi, 501,
Kenya
Nairobi, 501,
Kenya
254 20-642-2000
Transportation
Kenya Airways Technographics
Kenya Airways Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kenya Airways and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4705 Kenya Airways employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kenya Airways has purchased the following applications: Oracle e-Business Suite Accounts Receivable for AR Automation in 2017, AgnoShin Enhance Leave for Absence and Leave Management in 2023, Oracle Enterprise Asset Management for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kenya Airways is running and its propensity to invest more and deepen its relationship with Oracle , AgnoShin , Upside LMS HRTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kenya Airways revenues, which have grown to $1.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kenya Airways intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kenya Airways Tech Stack and Enterprise Applications
Kenya Airways ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Receivable | AR Automation | ERP | n/a | 2017 | 2017 |
In 2017, Kenya Airways re-implemented Oracle e-Business Suite Accounts Receivable as part of an Oracle R12 ERP re-implementation, establishing a consolidated AR platform under the AR Automation category. The initiative targeted core finance processes, positioning Oracle e-Business Suite Accounts Receivable to manage billing, revenue accounting, and receivables lifecycle workflows across the airline finance organization.
The implementation configured Accounts Receivable and Revenue Accounting modules, with explicit functional workstreams for invoice preparation and dispatch, receivables sub-ledger to general ledger reconciliation, bank guarantee management, and customer account management. Oracle e-Business Suite Accounts Receivable was extended with billing automation and a Smart Match auto reconciliation capability introduced in the 2020 to 2022 project phase, and the Expected Credit Loss model was implemented concurrent with IFRS 9 in 2018 to support credit provisioning and revenue accounting compliance.
The program included a complex integration footprint, functionalizing 18 integrations between subsystems and the core Oracle ERP to enable automated interfaces of AR files into the accounting system. Subsequent projects included a Direct Sales Payments solution delivered in 2019, and ongoing interface support and reconciliation tooling maintained by the AR functional team in Nairobi, covering centralized finance and accounts receivable operations for Kenya Airways.
Governance was driven by an internal Accounts Receivable team lead who served as the Oracle ERP Accounts Receivable and Revenue Accounting functional expert, responsible for change management, testing of business intelligence reports for receivables and general ledger, and verification of data migration. The project documented complete and verifiable transfer of receivables and revenue accounting transactions into the new Oracle environment, and the AR team coordinated testing and risk mitigation for integrations and reporting.
Operational outcomes explicitly recorded by the internal finance team include reconciliation of over 90 percent of customer and receivables accounts under the AR portfolio, and continued functional support from the Accounts Receivable team lead. Kenya Airways Oracle e-Business Suite Accounts Receivable in the AR Automation category remains the primary system for billing, collections, revenue accounting, and automated reconciliation within the airline finance function.
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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Kenya Airways HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AgnoShin | Legacy | AgnoShin Enhance Leave | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023 Kenya Airways implemented AgnoShin Enhance Leave as an Absence Management application to centralize employee leave processes. AgnoShin Enhance Leave was applied to automate absence requests, approvals and leave entitlement tracking within the carrier's HR operations.
The deployment configured standard absence management modules including employee self service leave requests, manager approval workflows, configurable leave policies and accrual rules, and leave balance visibility. Functional configuration focused on workflow orchestration, policy enforcement and audit logging to support compliance and manager oversight. Automation of routing and notifications was a core capability in the AgnoShin Enhance Leave implementation.
Operational scope centered on HR and payroll business functions, with the application intended to integrate with core HR and payroll systems and the carrier's cloud service layer provided by AgnoShin. Governance emphasized centralized policy configuration, role based approvals and operational reporting to standardize leave handling across the organization. Specific leave management outcomes were not disclosed publicly for the AgnoShin Enhance Leave engagement.
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2023 |
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Performance and Goal Management | HCM |
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2023 | 2023 |
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Recruiting | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Task Management | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2023 | 2023 |
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Kenya Airways ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Kenya Airways implemented Oracle Enterprise Asset Management as part of an Oracle R12.1.3 deployment to consolidate maintenance and asset workflows across the carrier. The implementation was led through functional consulting engagement activities beginning February 2017, and extended into subsequent rollout phases through May 2018, focused on operationalizing asset lifecycle controls for the airline.
The deployment covered core Enterprise Asset Management capabilities including asset register and configuration, work order management, preventive maintenance scheduling, and spare parts inventory control. Implementation responsibilities explicitly included EAM, WMS, Purchasing, Inventory, iProcurement, iSupplier, Sourcing and Lifecycle Management modules, with configuration and enhancement work driven by business process analysis and formal enhancement reviews.
Integrations were a central element of the technical scope, with an explicit integration between the OASES system and Oracle ERP to support Technical Procurement workflows. Operational coverage included Maintenance and Procurement functions supporting Kenya Airways operations headquartered in Embakasi Nairobi and its hub at Jomo Kenyatta International Airport, and extended into warehouse and inventory teams responsible for spare parts and material management.
Governance and rollout activity was structured around functional consulting tasks, business process analysis, enhancement review cycles, and module-by-module implementation ownership for the named modules. The engagement emphasized process alignment between procurement and maintenance through the Oracle Enterprise Asset Management and integrated procurement stack, with the functional consultant role accountable for analysis, configuration and delivery of the eAM Module enhancements.
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Kenya Airways Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Kenya Airways Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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Kenya Airways eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Kenya Airways SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2017 |
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Kenya Airways CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM | CRM |
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2020 | 2020 |
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Kenya Airways ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Kenya Airways Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2017 | 2017 |
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Kenya Airways IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Kenya Airways CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kenya Airways
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Accounting & Tax | Director | Finance | |
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Financial Accounting Manager | Manager | Finance | |
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Group Tax Accountant | Manager | Finance | |
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Head of Treasury and Corporate Finance | Director | Finance | |
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Technology Asset Coordinator | Manager | IT | |
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Team Leader Facilities Management | Manager | Operations | |
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Head Of Operations | Director | Finance | |
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Manager Fleet Development | Manager | Supply Chain | |
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Maintenance Safety & Quality Manager (AOC) - Head of Quality Maintenance (Post Holder) | Director | Finance | |
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Group Managing Director and CEO | Director | Finance | |
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Chief Information and Data Officer | CXO | IT | |
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Apps Being Evaluated by Kenya Airways Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kenya Airways IT executives and key decision makers. This section highlights Kenya Airways's latest recorded technology evaluations, including Lufthansa Systems Lido/Flight for Flight Management on 2026-03-12 and PDI - Procurement Module for Procurement on 2024-12-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kenya Airways digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-12 | Kenya Airways | Evaluated | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations |
| 2024-12-16 | Kenya Airways | Evaluated | PDI Technologies | PDI - Procurement Module | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Kenya Airways Technographics
Kenya Airways is a Transportation organization based in Kenya,
with around 4705 employees and annual revenues of $1.36 billion.
Kenya Airways operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Receivable, AgnoShin Enhance Leave and Oracle Enterprise Asset Management,
covering areas like AR Automation, Absence and Leave Management and Enterprise Asset Management.
Kenya Airways has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and AgnoShin.
Kenya Airways recently adopted applications including
AgnoShin Enhance Recruitment in 2024, AgnoShin Enhance Leave in 2023 and AgnoShin Enhance Performance in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kenya Airways’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kenya Airways’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kenya Airways technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.