Roland, 50236-8061, IA,
United States
Key Cooperative Technographics
Key Cooperative Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Key Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Key Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Key Cooperative has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Kentico Xperience CMS for Web Content Management in 2020, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Key Cooperative is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Salesforce , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Key Cooperative revenues, which have grown to $439.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Key Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Key Cooperative Tech Stack and Enterprise Applications
Key Cooperative Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Key Cooperative implemented Zoom from Zoom Video Communications for Audio Video and Web Conferencing. The Zoom application is embedded on the Key Cooperative website to enable client-facing meeting initiation and virtual collaboration directly from web pages. The deployment aligns the application with the company's distribution operations and external customer engagement channels.
Configuration emphasizes web-embedded meeting flows and scheduling links on public contact pages, with standard audio video features such as screen sharing, meeting recording, and participant controls that are typical for Audio Video and Web Conferencing. Zoom is used for live customer consultations, remote technical discussions, and synchronous internal coordination across functional teams. The implementation leverages browser-based access to reduce endpoint requirements for clients and partners.
Operational scope includes sales, customer service, and distribution operations within the United States, reflecting use of web-hosted conferencing to support external and internal dialogues. Governance and rollout center on user provisioning, meeting moderation conventions, and consistent public meeting links on the website to streamline client engagement. Support and operational ownership are aligned with corporate IT and operations staff.
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Collaboration | Collaboration |
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2022 | 2022 |
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Key Cooperative Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Key Cooperative implemented Kentico Xperience CMS on its public website. Key Cooperative uses Kentico Xperience CMS for Web Content Management to centralize content authoring, template-driven page management, media asset handling, and multi-channel publishing for its distribution business.
The deployment is focused on marketing and communications operations, enabling editorial teams to manage pages and assets through role based editorial workflows and approval routing. Kentico Xperience CMS is configured to support personalization and campaign orchestration capabilities typical of Web Content Management platforms, and it governs content lifecycle through editorial roles, scheduled publishing, and structured content models.
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Key Cooperative CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Key Cooperative implemented Zendesk Service to manage customer facing support workflows. Zendesk Service is deployed as the Customer Support application on Key Cooperative's public website, using the web support interface to capture inquiries, generate tickets, and provide knowledge base access for distribution customers.
The implementation centralizes ticketing, knowledge base self service, multichannel intake, and SLA driven triage to support the company's customer service and operations teams. Configuration included custom ticket fields, macros, and automated routing to standardize case handling and escalation, and Zendesk Service maintains case status and communication history across internal teams.
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Key Cooperative ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Key Cooperative IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Key Cooperative CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Key Cooperative
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Key Cooperative Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-22 | Key Cooperative | Evaluated | Donuts Co | Jobkan Accounting | ERP Financial | ERP |