KIABI Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by KIABI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 KIABI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KIABI has purchased the following applications: SAP Concur Expense for Expense Management in 2019, Elastic Path Commerce Cloud for eCommerce in 2020, Manhattan Active Supply Chain for Supply Chain Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KIABI is running and its propensity to invest more and deepen its relationship with SAP , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KIABI revenues, which have grown to $2.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KIABI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elastic Path | Legacy | Elastic Path Commerce Cloud | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 KIABI implemented Elastic Path Commerce Cloud on its website to serve as the primary digital storefront platform. The deployment used Elastic Path Commerce Cloud to deliver a headless, API-first eCommerce architecture that centralizes catalog, shopping cart, checkout, pricing and promotions, and order orchestration for online retail channels. The implementation is positioned on the corporate website to support KIABI digital commerce operations and online merchandising workflows.
Configuration focused on modular commerce capabilities typical of an eCommerce platform, including catalog management, cart and checkout orchestration, pricing and promotions management, and order lifecycle management exposed via commerce APIs. Operational ownership is aligned with digital commerce and merchandising teams, with governance around catalog and promotion lifecycles, API contract control for storefront composition, and release-managed updates to customer-facing commerce APIs. The narrative ties KIABI, Elastic Path Commerce Cloud, and the eCommerce business function together, emphasizing an API-driven storefront composition approach for KIABI online retail operations.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Manhattan Associates | Legacy | Manhattan Active Supply Chain | Supply Chain Management | SCM | n/a | 2011 | 2011 |
In 2011, KIABI implemented Manhattan Active Supply Chain as its core platform for Supply Chain Management. The deployment emphasized Manhattan WMOS as the primary warehouse execution and operations component, positioning Manhattan Active Supply Chain to centralize warehouse controls and inventory orchestration across the retailer.
Configuration work focused on warehouse management workflows, inventory visibility, order orchestration, store replenishment, and labor and task management, aligning standard WMOS capabilities with retail distribution processes. The Manhattan Active Supply Chain implementation included configuration of picking strategies, putaway rules, cycle counting, and shipment staging to support high frequency store replenishment and omni-channel order flows.
The program integrated Manhattan Active Supply Chain with enterprise touch points including ERP engines, point of sale and store systems, e-commerce order feeds, and carrier or transportation interfaces to enable end to end order flow and inventory synchronization. Operational scope targeted KIABI distribution centers and retail store replenishment in France, connecting distribution operations to store-level inventory and fulfillment processes.
Governance established centralized inventory ownership and standardized warehouse operating procedures, with workflow restructuring to consolidate task assignment and exception handling through WMOS driven rules. Rollout was executed as a platform consolidation under the Supply Chain Management program, embedding operational controls and execution logic into Manhattan Active Supply Chain for ongoing distribution and store fulfillment governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Next Generation Firewall | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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