Lake Oswego, 97035, OR,
United States
Kindercare Technographics
Kindercare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kindercare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 43690 Kindercare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kindercare has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Workday HCM for Core HR in 2023, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kindercare is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Bambora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kindercare revenues, which have grown to $2.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kindercare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kindercare Tech Stack and Enterprise Applications
Kindercare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2020 |
In 2018 Kindercare implemented Oracle Cloud ERP as part of a broader Oracle Financials Cloud and HRMS program, deploying a consolidated ERP Financial environment to centralize finance, procurement, HR and asset management workflows. The engagement explicitly covered Oracle systems including HRMS, CRM, Oracle EBS R12 and R13, Finance Cloud and Procurement Cloud, with Oracle Cloud ERP positioned as the core financial application.
Configuration and functional design work focused on standard ERP Financial modules, including General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable, Cash Management, Purchase Orders, Order Management, Projects, Contracts, and System Administration. The team produced MD50 and MD70 functional and technical design documents to define interfaces and detailed configuration, and created test plans to drive system testing and user acceptance testing.
Integration work included building and managing interfaces between Lucernex and Oracle to account for all fixed assets, plus additional third party system integrations that touch Oracle using the documented MD50 and MD70 design artifacts. Operational coverage extended to day to day functional support for all systems that touch Oracle, serving as the liaison between technical teams and business stakeholders to validate requirements and resolve incidents.
Program governance included setting project plans and budgets, managing tasks against the plan and monitoring budget against costs, and directing other team members to include project management responsibilities. The implementation notes state the team successfully worked with stakeholders to implement Lucernex, Oracle Financials Cloud and HRMS, while maintaining priority meetings and ongoing functional service support during core business hours.
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ERP Financial | ERP |
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2023 | 2023 |
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Payment Processing | ERP |
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2023 | 2023 |
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Kindercare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, Kindercare implemented Workday HCM as its Core HR system. Kindercare implemented Workday HCM, also referenced as Workday Human Capital Management, as part of a broader adoption of Workday solutions that included Workday Financial Management and Workday Adaptive Planning.
The deployment emphasized Core HR capabilities typical of the category, including centralized employee records, organizational management and workforce administration, benefits and absence configuration, time and attendance foundations, and talent management workflows. Workday HCM was configured to provide a single source of HR data, standardize supervisory and reporting structures, and automate core HR transactional processing.
Operational scope focused on aligning HR and finance data on the same platform, leveraging the coexistence with Workday Financial Management and Workday Adaptive Planning to create a consolidated data model and unified reporting across HR and finance functions. Governance changes included establishing a centralized HR data model, role based access controls, and harmonized workforce administration processes to support ongoing HR operations and cross functional reporting.
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Kindercare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 Kindercare deployed LivePerson Conversational Cloud on its public website, establishing a web‑facing conversational layer to handle visitor interactions. LivePerson Conversational Cloud is implemented as a Chatbots and Conversational AI solution embedded in site pages to surface automated assistance and capture inquiries without altering backend systems.
The implementation centers on a web chat widget, natural language understanding for intent classification, and scripted conversation flows to guide users through common queries. Configuration work included conversation design, intent training, and real time routing rules to enable escalation from automated sessions to live agent handling when needed, while an administrative console was used to manage dialog content and bot behavior.
Operational coverage focuses on customer facing business functions, including parent inquiries, enrollment information requests, and general FAQ resolution delivered via the website. Governance practices emphasize ongoing intent model refinement, conversational content updates, and monitoring through the platform dashboard to maintain accuracy and conversational quality.
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Kindercare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Kindercare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Kindercare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kindercare EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2023 |
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Kindercare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Kindercare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Kindercare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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SD-WAN | IaaS |
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2019 | 2020 |
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Kindercare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Kindercare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kindercare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||