Kingfisher
One Paddington Square,
London, W2 1GG,
United Kingdom
London, W2 1GG,
United Kingdom
44 20 7372-8008
Retail
Kingfisher Technographics
Kingfisher Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingfisher and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73178 Kingfisher employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingfisher has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, TCS OmniStore POS for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingfisher is running and its propensity to invest more and deepen its relationship with SAP , iCIMS , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingfisher revenues, which have grown to $16.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingfisher intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kingfisher Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Kingfisher implemented SAP ERP ECC 6.0 under the EASIER Programme to establish group-wide standard ways of working and to simplify customer and colleague interactions. The engagement centered on the SAP Template and parallel Customer & Colleague workstreams, positioning SAP ERP ECC 6.0 as the core ERP Financial system for finance process standardization across the group.
Implementation work included retrieval and consolidation of documentation, processes and procedures to populate the SAP Template, and configuration activities aligned to finance and retail transaction patterns. Project personnel undertook hands-on validation by attending three pilot store go-lives in EIRE, which informed configuration refinements and support processes; these field learnings were fed back to the KITS Service Desk during the rollout.
Operationally SAP ERP ECC 6.0 operated alongside other identified finance systems, notably CODA for banner level financial management and HFM for group level financial reporting, with in-store transaction processing systems also in scope for audit and integration considerations. The environment was managed through the centralised Kingfisher IT Services function, reflecting banner level finance operations and cross system reporting relationships between SAP, CODA and HFM.
Governance was formalized through the EASIER Programme and a central IT audit review to evaluate the supporting IT systems, while support ownership was transitioned into Service Desk UK for ongoing operational support. SAP ERP ECC 6.0 was restated as the enterprise ERP Financial application in program documentation, and Service Desk knowledge transfer from pilot activities was used to embed support procedures and incident handling for the UK rollout.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2013 | 2014 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Kingfisher deployed iCIMS Recruit Applicant Tracking System on its public careers site to operationalize corporate hiring workflows. The implementation of iCIMS Recruit Applicant Tracking System is surfaced on the careers-kingfisher2.icims.com domain and is positioned as the primary Applicant Tracking System for candidate intake and job posting management.
The deployment emphasized core Applicant Tracking System capabilities, including job requisition and posting management, candidate profile and resume intake, configurable applicant workflows, screening and candidate dispositioning, interview scheduling, and offer workflow orchestration. Configuration work focused on career site integration, branded job listings, and recruiter and hiring manager interfaces to support end-to-end talent acquisition processes.
Operational coverage centered on Talent Acquisition and HR teams, with role based access controls, requisition approval routing, and standardized hiring workflows to support consistent recruitment governance. Candidate data handling and consent controls were applied through the iCIMS career site integration to align recruiting operations with privacy and recruitment compliance expectations.
|
|
|
|
|
Core HR | HCM |
|
2019 | 2019 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2014 | 2014 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Onboarding | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2011 | 2011 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2019 | 2019 |
|
|
|
|
|
Talent Assessment | HCM |
|
2023 | 2023 |
|
|
|
|
|
Time and Attendance | HCM |
|
2016 | 2017 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2019 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS OmniStore POS | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Kingfisher implemented TCS OmniStore POS, deploying a Point Of Sale application across its B&Q and Castorama store estate. The deployment was delivered by Tata Consultancy Services and targeted store-level tills and transaction processing as the primary operational domain.
The TCS OmniStore POS implementation focused on core till capabilities including transaction capture, payment processing, returns and receipt printing, and store configuration management. Configuration and client software were organized to support centralized policy distribution to store tills and local transactional continuity consistent with Point Of Sale operational patterns.
Integrations were executed at the store edge, interfacing TCS OmniStore POS with in-store payment terminals, barcode scanners and store operations systems, and providing interfaces for sales posting to central merchandising and financial systems. The architecture emphasized a store-centric till client with centralized configuration and reporting services to coordinate pricing and transaction data flows across the store estate.
Governance for the program included a named product owner and business analyst from Tata Consultancy Services, Manju Reddy, who led product ownership and business analysis for the TCS OmniStore POS implementation from April 2017 to February 2024. Rollout governance combined store operations coordination, configuration control and change management between retail operations and the vendor delivery teams.
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2015 | 2015 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2017 | 2017 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2021 | 2021 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2013 | 2014 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Advanced Planning and Scheduling | SCM |
|
2013 | 2014 |
|
|
|
|
|
Inventory Management | SCM |
|
2016 | 2016 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2016 | 2016 |
|
|
|
|
|
Warehouse Management | SCM |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2004 | 2004 |
|
|
|
|
|
CRM | CRM |
|
2013 | 2014 |
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2013 | 2013 |
|
|
|
|
|
Trade Promotion Management | CRM |
|
2013 | 2014 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2016 | 2016 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2023 | 2023 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2020 | 2020 |
|
|
|
|
|
Sourcing | Procurement |
|
2017 | 2017 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EMM / MDM / MAM | CyberSecurity |
|
2017 | 2017 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Kingfisher
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kingfisher Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kingfisher IT executives and key decision makers. This section highlights Kingfisher's latest recorded technology evaluations, including AB Commerce Platform for eCommerce on 2026-03-19, Matflo WMS for Warehouse Management on 2026-02-19, and Oracle Retail Xstore Point-of-Service for Point Of Sale on 2026-01-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kingfisher digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Kingfisher Technographics
Kingfisher is a Retail organization based in United Kingdom,
with around 73178 employees and annual revenues of $16.30 billion.
Kingfisher operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iCIMS Recruit Applicant Tracking System and TCS OmniStore POS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
Kingfisher has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and Tata Consultancy Services.
Kingfisher recently adopted applications including
Talogy Assessments in 2023, TCS OmniStore POS in 2023 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kingfisher’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kingfisher’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kingfisher technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.