Brooklyn, 11235, NY,
United States
Kingsborough Community College (KBCC) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kingsborough Community College (KBCC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Kingsborough Community College (KBCC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kingsborough Community College (KBCC) has purchased the following applications: ASAP Recruit for Recruiting in 2019, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021, Modern Campus Omni CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kingsborough Community College (KBCC) is running and its propensity to invest more and deepen its relationship with ASAP Recruit , LivePerson , Modern Campus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kingsborough Community College (KBCC) revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kingsborough Community College (KBCC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ASAP Recruit | Legacy | ASAP Recruit | Recruiting | HCM | n/a | 2019 | 2019 |
In 2019, Kingsborough Community College implemented ASAP Recruit as a Recruiting application to support the Accelerated Study in Associate Programs program and to operationalize targeted student recruitment workflows. ASAP Recruit was introduced with the explicit objectives to recruit new students into the ASAP program and to help incoming students use their student account to absorb all benefits ASAP offers.
The deployment emphasized Recruiting capabilities such as configurable applicant intake forms, campaign and outreach management, automated candidate communication templates, scheduling and interview tracking, and dashboards for admissions and program staff. ASAP Recruit was configured to capture program-specific eligibility data and to drive standardized application intake and follow up processes for ASAP applicants.
Operational coverage included the college admissions office, student services, and ASAP program coordinators, with governance focused on centralized tracking of ASAP applicants and standardized recruiting workflows. Rollout activities included staff training for admissions and student services teams and established procedures to guide incoming students through student account activation and benefits enrollment, aligning application intake with program onboarding workflows.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Kingsborough Community College (KBCC) implemented LivePerson Conversational Cloud on its website. LivePerson Conversational Cloud is being used as a Chatbots and Conversational AI solution to provide web-based conversational engagement for students, prospective students, and site visitors through automated messaging and live chat capabilities.
The deployment emphasizes application-level configuration within the LivePerson Conversational Cloud console, including conversational flow design, intent recognition, session handoff to human agents, and basic analytics instrumentation. The implementation is scoped to the public web channel, positioning the LivePerson Conversational Cloud to handle inbound inquiries, frequently asked questions, and initial triage before escalation to institutional contacts, while ongoing configuration and optimization are managed through the vendor platform rather than through named third party integrations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Modern Campus | Legacy | Modern Campus Omni CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Kingsborough Community College implemented Modern Campus Omni CMS for their website, deploying a Web Content Management solution to manage public-facing content and departmental pages. The deployment centralized web content authoring for communications, marketing, admissions, academic departments, and administrative units while preserving distributed editorial ownership.
The Modern Campus Omni CMS implementation emphasized template-driven page composition, responsive layouts, digital asset management, scheduled publishing, and editorial workflow controls with role-based permissions to support multi-author publishing. Governance was organized around centralized IT oversight and college editorial policies, with staged rollout and training for department content owners to establish approval workflows and accessibility compliance processes.
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