Klick Piloten
Hermannstrasse 5A,
Baden-Wurttemberg, 70178,
Germany
Baden-Wurttemberg, 70178,
Germany
49 7119 7573 37947
Professional Services
Klick Piloten Technographics
Klick Piloten Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Klick Piloten and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Klick Piloten employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Klick Piloten has purchased the following applications: Personio ATS for Applicant Tracking System in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Klick Piloten is running and its propensity to invest more and deepen its relationship with Personio , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Klick Piloten revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Klick Piloten intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Klick Piloten Tech Stack and Enterprise Applications
Klick Piloten HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Personio | Legacy | Personio ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Klick Piloten implemented Personio ATS as their Applicant Tracking System. The 40 employee professional services firm uses Personio ATS to capture applications directly on their website, embedding career page forms to centralize applicant intake and track candidate status across hiring processes.
Configuration emphasized core Applicant Tracking System capabilities, including job requisition publishing, candidate database and pipeline management, customizable application forms, and automated candidate communications. Personio ATS was configured to route applicants to HR and hiring managers, establishing role based access and review workflows appropriate for a small professional services organization.
The deployment follows a web hosted SaaS pattern, with the company website integrated to feed inbound applications into Personio ATS and persist candidate records. Operational coverage focuses on HR administration and hiring managers, supporting sourcing, interview coordination, and offer preparation workflows within Klick Piloten.
Governance and rollout centered on permissioning and standardized review workflows, with HR responsible for ongoing administration and applicant data handling consistent with German data protection expectations. Personio ATS serves as the centralized applicant tracking platform for Klick Piloten, instrumenting recruiting workflow orchestration and candidate lifecycle management.
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Klick Piloten Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Klick Piloten implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace was provisioned to deliver core collaboration capabilities including Gmail for domain email, Google Drive for centralized file storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, Google Meet for video conferencing and the Google Admin console for account and policy management.
The deployment followed a cloud-first architecture with centralized domain management and account provisioning, using Google Workspace administrative controls to govern access, group sharing and basic data controls. Operational coverage included client-facing project delivery teams, marketing and business operations across the company, with role-based account configurations and group-based collaboration workflows to standardize document sharing, meeting orchestration and internal communication.
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Klick Piloten CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Klick Piloten implemented FreshDesk Customer Support from Freshworks on their public website to capture customer inquiries and provide a self service entry point. Klick Piloten is a 40 employee professional services firm in Germany, and the FreshDesk Customer Support deployment is surfaced via an embedded web support widget and contact form integrated into the site’s customer engagement flows.
Configuration focused on core Customer Support capabilities including ticketing, a knowledge base, automated reply templates, SLA tagging, categorization and workflow automation for routing and prioritization. The FreshDesk Customer Support implementation uses web ticket capture and knowledge article modules to centralize inbound requests and standardize agent responses, with setups appropriate to a small professional services operational model.
Operational scope covers customer support and account management functions within Klick Piloten, governed through ticket ownership rules, escalation policies and defined response SLA settings. Administrative configuration established agent roles and permissions and reporting views to support daily triage and client communications, with the website configured as the primary customer touchpoint.
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Klick Piloten ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Klick Piloten TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Klick Piloten PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Klick Piloten IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Klick Piloten
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Klick Piloten Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Klick Piloten IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Klick Piloten digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Klick Piloten Technographics
Klick Piloten is a Professional Services organization based in Germany,
with around 40 employees and annual revenues of $4.0 million.
Klick Piloten operates a diverse technology stack with applications such as
Personio ATS, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like Applicant Tracking System, Collaboration and Customer Support.
Klick Piloten has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Personio, Google and Freshworks.
Klick Piloten recently adopted applications including
Personio ATS in 2022, Twilio Sendgrid in 2022 and Google Cloud CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Klick Piloten’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Klick Piloten’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Klick Piloten technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.