Knight Watch
3005 Business One Dr.,
Kalamazoo, 49048, MI,
United States
Kalamazoo, 49048, MI,
United States
1 269-381-2100
Professional Services
Knight Watch Technographics
Knight Watch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Knight Watch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Knight Watch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Knight Watch has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Microsoft 365 for Collaboration in 2018, CallRail Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Knight Watch is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Knight Watch revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Knight Watch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Knight Watch Tech Stack and Enterprise Applications
Knight Watch ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Knight Watch implemented Intuit Quickbooks Enterprise as its ERP Financial system. The deployment centralized core finance and HR-adjacent transactional workflows for the 140 employee professional services firm. Knight Watch used Intuit Quickbooks Enterprise ERP Financial to manage accounts payable, payroll administration, employee records, vendor reconciliation and project related invoice processing.
Configuration prioritized accounts payable controls, with all invoices entered into Intuit Quickbooks Enterprise and verified against purchase orders and item receipts. The system supported weekly payroll execution and monthly commissions processing, and it was configured to maintain new hire setup and ongoing employee record maintenance. Financial operations also included management and payment of employee and company credit cards and a cadence for monthly review of vendor statements and open item receipts.
Operational governance required finance to work directly with project and service managers to clear invoice discrepancies and reconcile open item receipts. Workflows were established for invoice routing, vendor statement reconciliation, payroll and commission approval cycles, and HR screening processes such as background checks for potential employees remained part of the overall hiring controls. The implementation covered finance, payroll, HR and project accounting functions across Knight Watch operations.
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Knight Watch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Knight Watch implemented Microsoft 365 as its primary Collaboration platform. The cloud-hosted Microsoft 365 tenant was provisioned for the 140-employee professional services firm and is explicitly referenced on the company public website, indicating an organization-wide adoption of Microsoft 365 for core collaboration and productivity.
Microsoft 365 was configured to deliver standard Collaboration capabilities including Exchange Online email, SharePoint Online content management and intranet, Microsoft Teams for chat and meetings, OneDrive for Business file synchronization, and Office desktop and web applications. Administrative controls were managed through the Microsoft 365 admin center with Azure Active Directory used for identity and license management.
Operational scope covered central IT administration and end users across delivery, sales, and back-office functions, reflecting typical Collaboration usage patterns in a professional services environment. Identity and access governance used Azure Active Directory to enable single sign-on and group-based provisioning, with device management and conditional access aligned to Microsoft Intune and built-in Microsoft 365 security baselines.
Governance centered on centralized tenant administration, license assignment workflows, security policy enforcement, and retention and compliance settings implemented through Microsoft 365 tooling. Knight Watch Microsoft 365 Collaboration supports internal productivity and client-facing collaboration workflows while ongoing administration remains with the internal IT function.
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Collaboration | Collaboration |
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2021 | 2021 |
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Knight Watch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Knight Watch implemented CallRail Call Tracking on their public website. CallRail Call Tracking is deployed as the firms Call Tracking and Recording application to capture inbound phone interactions and attribute them to digital campaigns.
The deployment uses CallRail Call Trackings cloud SaaS model with a lightweight JavaScript snippet embedded across site pages, enabling dynamic number insertion, call tracking, call recording, and source attribution tied to web sessions. Configuration focused on tracking scopes per landing page and campaign, phone number pools for source-level attribution, and recording settings that align with privacy controls and retention rules.
Operationally the implementation supports marketing and sales functions by surfacing call-level data for campaign reporting and guiding lead routing and follow up workflows on the website. Governance centered on standardized tagging and naming conventions for tracking numbers, role-based access to recordings, and documented call handling procedures to ensure consistent use of CallRail Call Tracking data across teams.
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Knight Watch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Knight Watch
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Knight Watch Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Knight Watch IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Knight Watch digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Knight Watch Technographics
Knight Watch is a Professional Services organization based in United States,
with around 140 employees and annual revenues of $20.0 million.
Knight Watch operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and CallRail Call Tracking,
covering areas like ERP Financial, Collaboration and Call Tracking and Recording.
Knight Watch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and CallRail.
Knight Watch recently adopted applications including
CodeTwo Email Signatures in 2021, CallRail Call Tracking in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Knight Watch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Knight Watch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Knight Watch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.