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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Konzum

Ul. Marijana Čavića 1a,
Zagreb, 10000,
Croatia

https://www.konzum.hr/

385 800 400 000

Retail

Konzum Technographics

Konzum Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Konzum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Konzum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Konzum has purchased the following applications: SAP HCM (HR) for Core HR in 2012, Oracle Retail Merchandising System for Retail Management in 2009, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Konzum is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Konzum revenues, which have grown to $871.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Konzum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Konzum Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP HCM (HR)	Core HR	HCM	n/a	2012	2013
			Payroll	HCM		2012	2013

ERP Services and Operations

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Oracle	Legacy	Oracle Retail Merchandising System	Retail Management	ERP Services and Operations	n/a	2009	2009

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Ruby	Legacy	Ruby Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2021	2021

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Audio Video and Web Conferencing	Collaboration		2020	2020

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			eCommerce	eCommerce		2020	2020

SCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Warehouse Management	SCM		2009	2009

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			CRM	CRM		2022	2022
			Customer Experience	CRM		2015	2015
			Digital Advertising Platform	CRM		2016	2016
			Marketing Analytics	CRM		2020	2020
			Marketing Analytics	CRM		2021	2021
			Marketing Automation	CRM		2019	2019

TRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Governance, Risk and Compliance	TRM		2021	2021
			Governance, Risk and Compliance	TRM		2021	2021

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Transactional Email	PaaS		2019	2019

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2020	2020
			Content Delivery Network	IaaS		2019	2019

IT Decision Makers and Key Stakeholders at Konzum

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Konzum Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Konzum Technographics

Konzum is a Retail organization based in Croatia, with around 10000 employees and annual revenues of $871.0 million.

Konzum operates a diverse technology stack with applications such as SAP HCM (HR), Oracle Retail Merchandising System and Ruby Live Chat, covering areas like Core HR, Retail Management and Chatbots and Conversational AI.

Konzum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Oracle and Ruby.

Konzum recently adopted applications including WorkMates CRM in 2022, Ruby Live Chat in 2021 and Microsoft Clarity in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Konzum’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Konzum’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Konzum technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.