Leeuwarden, 8901 BE,
Netherlands
Koopmans Koninklijke Meelfabrieken Technographics
Koopmans Koninklijke Meelfabrieken Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Koopmans Koninklijke Meelfabrieken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Koopmans Koninklijke Meelfabrieken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Koopmans Koninklijke Meelfabrieken has purchased the following applications: Microsoft 365 for Collaboration in 2021, Pimcore PIM for Product Information Management in 2021, FreshDesk Customer Support for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Koopmans Koninklijke Meelfabrieken is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Pimcore Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Koopmans Koninklijke Meelfabrieken revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Koopmans Koninklijke Meelfabrieken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Koopmans Koninklijke Meelfabrieken Tech Stack and Enterprise Applications
Koopmans Koninklijke Meelfabrieken Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Koopmans Koninklijke Meelfabrieken implemented Microsoft 365 as its primary Collaboration platform. The company references Microsoft 365 on its public website, indicating organization-wide adoption across business functions including marketing, operations, and finance.
The deployment is a cloud-hosted Microsoft 365 tenant delivering standard Collaboration capabilities, with Exchange Online email, SharePoint document management, OneDrive file sync, Microsoft Teams for real-time communication, and Office desktop and web applications. The environment is described in terms consistent with centralized identity and access management, tenant-level governance and document collaboration workflows, and it supports internal communications and content published to the corporate website.
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Collaboration | Collaboration |
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2022 | 2022 |
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Koopmans Koninklijke Meelfabrieken eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pimcore Software | Legacy | Pimcore PIM | Product Information Management | eCommerce | n/a | 2021 | 2021 |
In 2021 Koopmans Koninklijke Meelfabrieken implemented Pimcore PIM as its Product Information Management solution and is using Pimcore PIM to manage and publish product content on the company website. The Year 2021 deployment established a single catalog instance to centralize product descriptions, specifications, and digital assets for the consumer packaged goods portfolio.
Configuration focused on canonical product data modeling and digital asset management, including multilingual content structures and channel-aware attribute sets consistent with Product Information Management practices. The implementation includes catalog versioning and editorial workflows to support product updates and seasonal product variants.
The Pimcore PIM instance is surfaced directly to the public website, indicating integration between the PIM and the web publishing layer to drive storefront content and product detail pages. Operational coverage centers on product management, marketing, and e-commerce teams based in the Netherlands, who use the system to author, enrich, and approve product information.
Governance was organized around centralized catalog ownership and role-based editorial control to standardize publishing processes and reduce manual content handoffs. The narrative reflects a compact enterprise PIM deployment for a 100 person consumer packaged goods company using Pimcore PIM as the authoritative Product Information Management platform.
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Koopmans Koninklijke Meelfabrieken CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Koopmans Koninklijke Meelfabrieken implemented FreshDesk Customer Support to handle customer inquiries surfaced on its corporate website. The FreshDesk Customer Support instance is embedded on the Koopmans site where web-originated requests are captured and routed into the support platform.
The deployment focuses on core Customer Support functionality typical of the category, including web-based ticket intake via an embedded support widget, centralized ticketing and routing, a public knowledge base for self-service, email channel capture, and automation for ticket assignment and status updates. Configuration emphasizes workflow rules, priority definitions, SLA tracking, and agent-facing queues to organize daily support operations.
Operational scope is centered on the customer service function, consolidating inbound web inquiries into a single support queue accessible to support agents and supervisors. The architecture reflects a cloud-hosted SaaS model with the FreshDesk Customer Support instance integrated into the website to route customer interactions directly into the vendor-hosted ticketing environment.
Governance and process adjustments align with standard support practice, covering ticket ownership, escalation pathways, and knowledge base content management to maintain consistent responses and agent onboarding. Rollout details indicate the website channel and the internal support team as the primary focus for the implementation.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Koopmans Koninklijke Meelfabrieken PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Koopmans Koninklijke Meelfabrieken IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Koopmans Koninklijke Meelfabrieken CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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VPN | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Koopmans Koninklijke Meelfabrieken
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Apps Being Evaluated by Koopmans Koninklijke Meelfabrieken Executives
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