Coeur d'Alene, 83814, ID,
United States
Kootenai Health Technographics
Kootenai Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kootenai Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Kootenai Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kootenai Health has purchased the following applications: Infor CloudSuite Corporate for ERP Financial in 2013, Infor Lawson HCM for Core HR in 2017, NextGen EHR for Electronic Health Record in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kootenai Health is running and its propensity to invest more and deepen its relationship with Infor , UKG , NextGen Healthcare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kootenai Health revenues, which have grown to $944.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kootenai Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kootenai Health Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Corporate | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Kootenai Health implemented Infor CloudSuite Corporate to support core ERP Financial functions across the organization. The deployment included provisioning and administration of users in both single and multi-tenant environments, with IT staff diagnosing and resolving user access issues.
Infor CloudSuite Corporate was configured to support Human Resources and Payroll operational workflows, with technical ownership for core background jobs that drive payroll runs and related posting processes. The team provides ongoing troubleshooting for process automation and batch job scheduling, reflecting ERP Financial operational practices such as centralized transaction processing and controls. User provisioning and role-based access control were fundamental configuration points to align finance and HR permissions.
Operationally the implementation focused on HR and Payroll departments within the United States, with IT support managing tenancy boundaries and access governance across environments. The technical lead was cross-trained on CorePoint Integration Engine and is building interfaces to connect Infor CloudSuite Corporate with older on-premise applications to enable data flow for payroll and HR processes. Interfaces emphasize message orchestration and background job handoffs to sustain end-to-end payroll and HR processing.
Governance centered on standardized user provisioning processes, incident diagnosis workflows for access issues, and operational stewardship of background jobs that affect payroll cycles. The setup positions Kootenai Health to maintain ERP Financial controls while enabling ongoing integration work to extend data connectivity.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Kootenai Health deployed Infor Lawson HCM as its Core HR application. The project targeted hospital-wide standardization of employee master records and a centralized job catalog covering over 300 distinct job titles across clinical and administrative departments.
Configuration work centered on employee data model and job and position management modules typical of Core HR systems, with explicit hands-on responsibilities for data entry and validation. The implementation included compiling job descriptions in Excel for more than 300 roles, creating a canonical job catalog to populate Infor Lawson HCM and to align titles with HR records. Data validation and cleansing activities were conducted as part of configuration and testing cycles to ensure fidelity of employee master data.
Operational governance emphasized a data stewardship model, with an internal promotion from intern to data entry clerk expanding responsibilities to maintain source records while supporting the system rollout. That role supported cross-functional coordination between HR operations and hiring managers during cutover and initial stabilization, and provided ongoing maintenance of the job catalog and position data within Infor Lawson HCM. Workstreams focused on establishing consistent job descriptions, accurate position mapping, and enforcing data quality controls in the new Core HR environment.
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Kootenai Health assimilated the finances for the NextGen Outpatient Ambulatory support team concurrent with integrating NextGen EHR into Kootenai Health, establishing financial stewardship for the Electronic Health Record implementation. The assimilation covered recording revenue, preparing operational and capital budgets, and centralizing approval authorities for funds disbursements within the information technology department.
Financial and operational capabilities implemented included detailed revenue recognition for NextGen EHR support activities, operational and capital budget preparation, and routine financial monitoring and reporting of the IT organization. The team executed financial planning to support an insourcing initiative to expand technology services and stabilize local healthcare information technology costs, and provided ongoing NextGen license audits, budget planning, and contract renewal oversight.
Operational coverage focused on the information technology department and the outpatient ambulatory support function, with a strategic emphasis on stabilizing costs for the surrounding community. The personnel who managed these finances continued advisory support through September 2018, assisting with NextGen license audits and transition planning for an anticipated electronic health records system change.
Governance changes included centralized approval of capital and operational disbursements, formal monitoring and reporting of IT financial position, and direct oversight of large capital procurement and disaster recovery investments. The finance role negotiated and finalized fund disbursement approvals and served as the reporting authority for capital leases tied to infrastructure replacement and disaster recovery funding.
Documented outcomes tied to these financial controls and negotiations include implementation of $3.06 million in DUCK Decrease Unnecessary Costs at Kootenai savings from 2013 to 2014, negotiation of an $11.4 million capital lease in 2013 for hardware infrastructure replacement and disaster recovery, $992,980.54 in cost savings and avoidance from 2016 contract negotiations with a 36 month impact measured at $1,818,768.71 and a direct 2016 budget impact of $613,790.44, and $304,425.47 in cost savings and avoidance from January 2017 to April 2017 with a 36 month impact measured at $495,525.25 and a direct 2017 budget impact of $207,198.26.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kootenai Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kootenai Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||