Kroll
One World Trade Center, 285 Fulton Street, 31st Floor,
New York, 10007, NY,
United States
New York, 10007, NY,
United States
1 212-593-1000
Professional Services
Kroll Technographics
Kroll Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kroll and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Kroll employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kroll has purchased the following applications: Infor Lawson for ERP Financial in 2007, Oracle Cloud HCM Benefits for Benefits Administration in 2017, Quadient Neopost IS-6000 for Mailing System in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kroll is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kroll revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kroll intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kroll Tech Stack and Enterprise Applications
Kroll ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP | n/a | 2007 | 2008 |
In 2007 Kroll deployed Infor Lawson as its ERP Financial system to centralize corporate financial operations within the Corporate Financial Systems department. The Infor Lawson implementation was positioned to support core financial functions including general ledger, accounts payable, procurement, invoice and requisition workflows.
The program included an upgrade from Lawson 9.0.1 to Infor 10.0 and configuration work across financial modules to support the monthly close of the general ledger and all sub-systems. Configuration included setup and maintenance of process flows for invoice and requisition approvals and management of Lawson security for onboarding and exiting employees.
Operational integrations were explicitly managed, including interfaces to AP scanner hardware across all worldwide locations and a weekly travel and entertainment interface processing data for roughly 2000 employees. The implementation provided system support for integration of corporate acquisitions, ensuring acquired entities could be onboarded into Infor Lawson transaction and security models.
Governance activities centered on centralized security administration, approval workflow orchestration, and ongoing knowledge transfer. Ongoing training classes in Lawson were conducted covering accounts payable, financials and procurement to support operational adoption and sustainment of the Infor Lawson ERP Financial environment.
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ERP Financial | ERP |
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2011 | 2011 |
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ERP Financial | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2011 | 2011 |
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ERP Financial | ERP |
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2022 | 2022 |
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2011 | 2011 |
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Kroll HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Kroll implemented Oracle Cloud HCM Benefits as its Benefits Administration solution. The deployment placed Oracle Cloud HCM Benefits at the center of Kroll's HR benefits operations for its United States population, covering approximately 6,500 employees, and was scoped to support core benefits administration and open enrollment processes managed by HR and benefits teams.
Oracle Cloud HCM Benefits was configured to support benefits enrollment, eligibility management, life event processing, benefits plan configuration, benefits communications and standard benefits reporting. The implementation emphasized centralized configuration and role based access for HR and benefits administrators, formalized approval and audit controls for eligibility and enrollment changes, and standardized enrollment workflows to align benefits administration with established HR operations and governance.
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Core HR | HCM |
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2011 | 2017 |
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Core HR | HCM |
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2010 | 2017 |
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Kroll ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Kroll implemented Quadient Neopost IS-6000 as an automated outgoing mail solution under the Mailing System category for an office that processes over 100,000 pieces of mail annually. The deployment centered on instrumenting the Quadient Neopost IS-6000 to support automated mailstream workflows and to feed transactional mailing data into a centralized data warehouse for reporting and operational control.
Configuration work included connecting the mailing device workflows to a SQL Server 2008 database, and implementing SSRS based reporting and business intelligence views. The program included a data extraction pipeline that leverages a third-party OCR AI to read and scan documents, extract fields, and persist structured records in SQL Server, enabling rule-based downstream processing and BI consumption.
Integrations were explicit and technical, Neopost, Inc. collaborated on the data warehouse architecture using SQL Server and SSRS, and Slalom Consulting was engaged to convert the in-house database to a new generation system, delivering BI design, business rules definition, and SSIS development for ETL. The integration footprint therefore included the Quadient Neopost IS-6000 device, SQL Server 2008 storage, SSRS reporting services, SSIS ETL pipelines, and a third-party OCR AI data extraction component.
Governance and operational changes focused on formalizing ETL and BI rules for mailing operations, aligning scanned document capture to structured data feeds, and operationalizing reporting for outgoing mail processing. The implementation emphasized automation of outgoing mail tasks via the Mailing System and the creation of an enterprise data flow from capture through reporting to support ongoing mail operations.
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Kroll AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Kroll Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Kroll Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Kroll Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Kroll CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Kroll ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Kroll TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Kroll PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Kroll IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Kroll CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Managed Detection and Response (MDR) | CyberSecurity |
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2025 | 2025 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kroll
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, HR Systems | VP | IT | |
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Vice President, Human Capital | Talent Acquisition Manager | VP | HR | |
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Director, Global Workforce Planning & Talent Acquisition | Director | HR | |
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Director of Global Benefits | Director | HR | |
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Director, Revenue and Billing | Director | Finance | |
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Managing Director, Head of Sales & Marketing, Americas | Director | Marketing | |
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Senior Director, Business Operations and Process Excellence | Director | Operations | |
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Managing Director and Global Head of Operations, Compliance | Director | Finance | |
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Vice President Finance and Business Operations | VP | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Managing Director - Business Development | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Senior Director of Human Resources, the Americas | Director | HR | |
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Director, Human Resources | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Vice President - Financial Systems | VP | IT | |
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VP Global Sourcing | VP | Procurement | |
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Senior Associate, Global Sourcing | Manager | Procurement | |
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Accounts Payable Manager | Manager | Finance | |
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Global Head of Corporate Finance | Director | Finance | |
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Managing Director - Finance | Director | Finance | |
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Vice President Technology | VP | IT | |
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Director, International Segment Finance & Information Delivery | Director | IT | |
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Finance Director EMEA | Director | Finance | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Finance Assistant | Manager | Finance | |
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Finance Manager / Chief Accountant | Manager | Finance | |
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Mike Pearson | CXO | Finance | |
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Managing Director EMEA, Compliance | Director | Finance | |
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Managing Director | Director | Finance | |
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Director IT Operations EMEA & APAC | Director | IT | |
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Human Resources Director EMEA & ASIA | Director | HR | |
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HR Manager EMEA | Manager | HR | |
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Corporate Controller | Director | Finance | |
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Managing Director, Corporate Finance | Director | Finance | |
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Vice President Finance | VP | Finance | |
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Corporate Finance, Director | Director | Finance | |
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CFO | CXO | Finance | |
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Managing Director - Controllership | Director | Finance | |
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Director, Client Services | Director | Customer Service | |
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Global Head of Sales Operations | Director | Sales | |
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Chief Marketing Officer | CXO | Marketing | |
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Chief Information Officer | CXO | IT | |
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CHRO | CXO | HR | |
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Director, Global Executive Talent Acquisition Leader | Director | HR | |
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Director, Global Contingent Workforce Program | Director | HR | |
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Billing and Payroll Manager | Manager | HR | |
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Global Head of People, Internal Firm Services & Regional Head of HR, Americas | Director | HR | |
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Chief Of Staff | CXO | HR | |
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Managing Director - Head of Global Rewards | CXO | HR | |
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Salesforce Cloud Administrator | Manager | Marketing | |
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Apps Being Evaluated by Kroll Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kroll IT executives and key decision makers. This section highlights Kroll's latest recorded technology evaluations, including Khoros Community for Community Management on 2025-08-06, Khoros CX for Customer Experience on 2025-08-06, and Anaplan Platform for EPM on 2025-03-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kroll digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-06 | Kroll | Evaluated | Khoros | Khoros Community | Community Management | CRM |
| 2025-08-06 | Kroll | Evaluated | Khoros | Khoros CX | Customer Experience | CRM |
| 2025-03-07 | Kroll | Evaluated | Anaplan | Anaplan Platform | EPM | EPM |
FAQ - APPS RUN THE WORLD Kroll Technographics
Kroll is a Professional Services organization based in United States,
with around 6500 employees and annual revenues of $1.60 billion.
Kroll operates a diverse technology stack with applications such as
Infor Lawson, Oracle Cloud HCM Benefits and Quadient Neopost IS-6000,
covering areas like ERP Financial, Benefits Administration and Mailing System.
Kroll has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Oracle and Quadient.
Kroll recently adopted applications including
CrowdStrike Falcon MDR in 2025, Microsoft Dynamics 365 for Finance and Operations in 2022 and Microsoft Power BI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kroll’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kroll’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kroll technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.