Marlboro, 7746, NJ,
United States
KSoft Systems Technographics
KSoft Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KSoft Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 KSoft Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
KSoft Systems has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, SAP Ariba for Procurement in 2020, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KSoft Systems is running and its propensity to invest more and deepen its relationship with Tawk.to , SAP , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KSoft Systems revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KSoft Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KSoft Systems Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, KSoft Systems deployed Tawk.to on its public website as a customer-facing chat presence. Tawk.to is implemented as a Chatbots and Conversational AI solution and is embedded via the vendor widget into the site, delivering a cloud hosted, browser-accessed agent console and live chat interface.
The implementation centers on the Tawk.to live chat widget, real time messaging, visitor monitoring and chat transcript capabilities, with configuration for canned responses and offline messaging consistent with Chatbots and Conversational AI functionality. Operational scope is the public ksoftglobal.com site where inbound customer inquiries are captured for customer support and pre sales engagement, and chat activity is managed through the centralized Tawk.to dashboard to support agent routing, session handoff, and transcript retention for service workflows.
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba | Procurement | Procurement | n/a | 2020 | 2020 |
In 2020, KSoft Systems implemented SAP Ariba as its Procurement platform. The SAP Ariba application is surfaced on the company website and serves as a cloud based procurement portal for supplier access, catalog browsing and transactional procurement activity.
Configuration work emphasized core Procurement capabilities, including supplier management, catalog management, sourcing workflows and invoice management to support electronic purchase requisitions, purchase orders and invoice processing. Operational coverage centers on procurement and finance business functions within KSoft Systems, with governance oriented around approval workflows and supplier onboarding and qualification processes exposed through the website.
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, KSoft Systems implemented GoDaddy to host its public website. KSoft Systems uses GoDaddy as its Application Hosting and Computing Services provider for the corporate website, supporting marketing and client engagement functions for the professional services firm.
GoDaddy is configured to manage the corporate domain, DNS records, SSL certificate provisioning, email routing and core web content hosting for the site identified at the company domain. Operational ownership is centered on marketing and the small internal IT function, with workflows oriented around content publishing, site updates, and domain administration consistent with standard Application Hosting and Computing Services deployments.
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IT Decision Makers and Key Stakeholders at KSoft Systems
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Apps Being Evaluated by KSoft Systems Executives
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