Federal Way, 98003, WA,
United States
Lakehaven Utility District Technographics
Lakehaven Utility District Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lakehaven Utility District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Lakehaven Utility District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lakehaven Utility District has purchased the following applications: CivicEngage for Citizen Engagement in 2015, Microsoft Azure Monitor for Application Performance Management in 2018, Microsoft Azure CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lakehaven Utility District is running and its propensity to invest more and deepen its relationship with CivicPlus , Granicus , Utility Management Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lakehaven Utility District revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lakehaven Utility District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lakehaven Utility District Tech Stack and Enterprise Applications
Lakehaven Utility District CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, Lakehaven Utility District deployed CivicEngage for Citizen Engagement on its public website. The deployment established CivicEngage as the district's public-facing platform for website content and citizen interactions on lakehaven.org.
The implementation focused on core Citizen Engagement capabilities, including web content management, event calendars, online forms for citizen requests, news and alert publishing, and searchable site navigation. CivicEngage was configured with role-based editorial workflows to separate content authorship and publication, and templates were applied to maintain consistent communications across pages.
Operational ownership rested with communications and customer service teams within Lakehaven Utility District, using the platform for public information, service notices, and resident inquiry intake. Governance controls included editorial approval processes, scheduled publishing, and administrative role and permission settings to manage content lifecycle and publishing responsibilities.
CivicEngage is referenced on Lakehaven Utility District's website as the district's Citizen Engagement solution, aligning the application to external communications and citizen service intake business functions.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2018 |
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Lakehaven Utility District ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, Lakehaven Utility District deployed Microsoft Azure Monitor as its Application Performance Management solution to monitor website performance and availability. Microsoft Azure Monitor is instrumented on the Lakehaven website to collect telemetry, metrics, and log data from web-facing services. This configuration establishes Lakehaven Utility District Microsoft Azure Monitor Application Performance Management for web operations and IT monitoring.
The implementation emphasizes application instrumentation, metric and log aggregation, configurable alert rules, and dashboarding to support incident detection and response by the district IT staff. Deployment scope is focused on the public website and related web services, with monitoring feeds consolidated into centralized dashboards and alert channels to support operational oversight and on-call workflows. Governance is centered on IT operations ownership for alert tuning and dashboard maintenance, aligning Application Performance Management controls with website availability responsibilities.
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Lakehaven Utility District IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
In 2018, Lakehaven Utility District implemented Microsoft Azure CDN, a Content Delivery Network, to accelerate delivery of content on its public website, https://www.lakehaven.org/. The Microsoft Azure CDN deployment is tied to the utility web estate and the implementation emphasizes delivering static and dynamic web assets to end users in the United States service area.
The Microsoft Azure CDN implementation was configured as an edge caching layer in front of the website origin, using standard CDN capabilities such as static asset caching, geographic edge delivery, compression, and TLS termination. Configuration work focused on HTTP caching rules, cache control policies aligned with existing web assets, and management through the Azure portal, with the operational scope limited to Lakehaven Utility District public web properties and customer facing content.
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Lakehaven Utility District CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Lakehaven Utility District
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lakehaven Utility District Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-25 | Lakehaven Utility District | Evaluated | Paycor | Paycor Payroll | Payroll | HCM |