Maryland, 100211,
Nigeria
LAPO Microfinance Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LAPO Microfinance Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 LAPO Microfinance Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LAPO Microfinance Bank has purchased the following applications: Oracle Banking Payments for Payment Processing in 2022, Oracle Flexcube for Core Banking in 2022, My Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LAPO Microfinance Bank is running and its propensity to invest more and deepen its relationship with Oracle , My Live Chat , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LAPO Microfinance Bank revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LAPO Microfinance Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Banking Payments | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, LAPO Microfinance Bank implemented Oracle Banking Payments as part of a strategic reinvestment in Oracle Banking technology. The transaction was executed alongside procurements of Oracle Digital Banking Experience, Oracle Branch, and Oracle core banking applications, signaling a coordinated platform approach to payments and customer channels.
Oracle Banking Payments, categorized as Payment Processing, was provisioned to serve the bank's retail and microenterprise payment flows. Implementation work focused on establishing a centralized payment hub supporting real-time and batch processing, clearing and settlement orchestration, routing and authorization logic, and reconciliation workflows consistent with institutional payment operations. The deployment emphasized standard payment processing functional modules to unify channel-initiated transfers and branch-originated transactions.
The Oracle Banking Payments installation was integrated with Oracle Digital Banking Experience, Oracle Branch, and Oracle core banking applications to enable end-to-end payment lifecycle continuity. This integration pattern connected front-end channels to payment clearing and settlement engines, and to core ledger posting for settlement and reconciliation. Operational coverage targeted LAPO's network of over 500 branches across 34 states in Nigeria, with functional impact on payments operations, branch operations, retail banking, and MSME servicing.
Governance and rollout were organized to align payment controls and operational workflows across channels, with a centralized payments governance model and phased channel onboarding. Configuration and automation efforts prioritized visibility into payment states and exception handling to standardize operations across sites. The narrative reflects a platform consolidation strategy using Oracle Banking Payments to centralize Payment Processing and align payments architecture with broader core and digital banking components.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2009 | 2009 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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