Leatherman Tool Group
12106 NE Ainsworth Circle,
Portland, 97220-9001, OR,
United States
Portland, 97220-9001, OR,
United States
1 503-253-7826
Manufacturing
Leatherman Tool Group Technographics
Leatherman Tool Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leatherman Tool Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Leatherman Tool Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leatherman Tool Group has purchased the following applications: Artsyl InvoiceAction for AP Automation in 2012, LiveChat for Chatbots and Conversational AI in 2015, SPS Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leatherman Tool Group is running and its propensity to invest more and deepen its relationship with Artsyl , Microsoft , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leatherman Tool Group revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leatherman Tool Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leatherman Tool Group Tech Stack and Enterprise Applications
Leatherman Tool Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Artsyl | Legacy | Artsyl InvoiceAction | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, Leatherman Tool Group deployed Artsyl InvoiceAction to modernize its accounts payable operations and to integrate Artsyl capture capabilities with Microsoft Dynamics AX, targeting improved visibility and control over procurement. This deployment positioned Artsyl InvoiceAction as the central AP Automation component in a workflow that connects intelligent data capture to ERP approval routing.
The implementation leveraged Artsyl Technology’s docAlpha Smart Process Platform for intelligent capture and extraction of actionable data from scanned and native digital vendor invoices, with Artsyl InvoiceAction providing AP Automation workflows for coding, routing, and purchase order matching. The solution automated matching of purchase orders with quotes and supplier invoices, and fed captured invoice data directly into Dynamics AX to trigger the AP approval engine.
Integration centered on Microsoft Dynamics AX as the ERP workflow engine, with Artsyl InvoiceAction and docAlpha handling front-end capture and validation. Operational coverage included the three-person accounts payable team, processing over 80,000 invoices annually from nearly 2,000 vendors and supporting roughly 10,000 payments per year, and impacted procurement and accounts payable business functions.
Governance changes included instituting a purchase requisition process with a clear approval structure to hold requestors accountable and to enforce coding and approval workflows within Dynamics AX. According to Leatherman staff, maintaining docAlpha capture paired with AX workflow reduced manual keying and filing, avoided the need to add another full time AP processor, and delivered greater control over purchasing and invoice approval that leadership reported as beneficial to bottom line growth.
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ERP Financial | ERP |
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2020 | 2021 |
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Payment Processing | ERP |
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2019 | 2019 |
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Leatherman Tool Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Leatherman Tool Group implemented LiveChat on its public website. LiveChat is deployed as part of the Chatbots and Conversational AI footprint to enable web-based, real-time conversational engagement with visitors and customers.
The implementation leverages the LiveChat web chat widget and agent console to support synchronous messaging, conversation transcripts, canned responses, and routing rules consistent with Chatbots and Conversational AI platform capabilities. Configuration focuses on session handling, agent presence, and scripted reply workflows to streamline online customer interactions while preserving chat history for reference.
Operational ownership is centered on customer service and e-commerce functions, with the LiveChat deployment targeted at website-driven support and pre-sales engagement. Governance is executed through chat configuration, response templates, and agent staffing policies to ensure consistent handling of inbound web conversations.
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Natural Language Processing | AI-Powered Application |
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2013 | 2013 |
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Leatherman Tool Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SPS Commerce | Legacy | SPS Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
Leatherman Tool Group implemented SPS Analytics in 2015 to provide retailer level sell through and point of sale visibility for its sales organization. SPS Analytics is an Analytics and BI application that Leatherman used to secure retailer POS data, normalize transactional and inventory measures, and surface operational dashboards for commercial teams.
The implementation emphasized data ingestion and normalization pipelines operated by SPS Commerce, with dashboards deployed for sell through reporting, retailer performance analysis, identification of low inventory, and support for distribution expansion proposals. Functional modules included data normalization, dashboarding and reporting, and distribution opportunity analysis aligned to sales and inventory planning workflows.
Operational coverage focused on North America and the sales function, enabling account managers and buyer relationship teams to see retailer level point of sale trends and inventory status. Integrations were confined to secured retailer POS data feeds that SPS Commerce normalized and ingested, then delivered through SPS Analytics to Leatherman users.
Governance centered on centralized analytics delivery from SPS Commerce and adoption by sales teams to substantiate proposals to expand distribution and manage retailer inventory. Leatherman has been an SPS Analytics customer since 2015, using SPS Analytics to improve buyer relationships and manage inventory across retail partners.
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Leatherman Tool Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Leatherman Tool Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Leatherman Tool Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Leatherman Tool Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Leatherman Tool Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Leatherman Tool Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Leatherman Tool Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, IT Systems and Services | Manager | IT | |
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VP, Finance & Accounting | VP | Finance | |
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Accounting Manager | Manager | Finance | |
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CEO | CXO | Operations | |
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Apps Being Evaluated by Leatherman Tool Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leatherman Tool Group IT executives and key decision makers. This section highlights Leatherman Tool Group's latest recorded technology evaluations, including SAP Business One for ERP Financial on 2025-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leatherman Tool Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-18 | Leatherman Tool Group | Evaluated | SAP | SAP Business One | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Leatherman Tool Group Technographics
Leatherman Tool Group is a Manufacturing organization based in United States,
with around 600 employees and annual revenues of $130.0 million.
Leatherman Tool Group operates a diverse technology stack with applications such as
Artsyl InvoiceAction, LiveChat and SPS Analytics,
covering areas like AP Automation, Chatbots and Conversational AI and Analytics and BI.
Leatherman Tool Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Artsyl, LiveChat, Inc. and SPS Commerce.
Leatherman Tool Group recently adopted applications including
Microsoft Dynamics 365 Customer Insights in 2022, Salesforce Sales Cloud in 2021 and Microsoft Dynamics 365 for Finance and Operations in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leatherman Tool Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Leatherman Tool Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leatherman Tool Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.