Glendale, 91203, CA,
United States
LegalZoom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LegalZoom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1218 LegalZoom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LegalZoom has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Algolia Search for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LegalZoom is running and its propensity to invest more and deepen its relationship with Oracle , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LegalZoom revenues, which have grown to $575.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LegalZoom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, LegalZoom implemented Oracle Cloud ERP. The Oracle Cloud ERP deployment targeted ERP Financial capabilities to centralize and standardize financial accounting, period close management, and statutory reporting across LegalZoom's finance organization.
Implementation work concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, subledger accounting, fixed assets, treasury and cash management, and financial reporting and tax configuration. Oracle Cloud ERP configuration emphasized accounting structures, Chart of Accounts design, financial calendaring, and automation of routine financial workflows consistent with ERP Financial best practices.
Operational scope focused on LegalZoom's corporate finance, accounts payable, accounts receivable and treasury teams in the United States, with role-based security and reconciliation controls defined for finance and accounting users. Governance for the deployment was organized around phased release cycles, environment separation for development and testing, and formal cutover planning to support controlled financial month end activities.
Project execution followed standard system development methodologies, placing particular emphasis on requirement gathering, design workshops, iterative configuration, testing, and user acceptance. The ERP systems analyst profile cited in the implementation required prior experience implementing and supporting Oracle ERP Cloud or comparable ERP systems and strong project management skills to coordinate cross-functional stakeholders, manage change control and lead end user training.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, LegalZoom implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. LegalZoom's Google Workspace (Formerly Google G-Suite) Collaboration deployment supports enterprise email, document collaboration, calendaring, and virtual meetings across business functions.
Configuration centered on standard Workspace modules including Gmail, Google Drive, Google Docs and Sheets, Google Meet, and Google Calendar, with tenant administration through the Google Admin console. Administrative configuration applied role-based access controls, organizational units, and sharing policies to govern user provisioning and secure collaboration. The implementation leveraged shared drives and real-time co-editing to standardize document workflows and reduce fragmented file ownership.
Operational scope covered enterprise-wide collaboration for LegalZoom's legal operations, client service teams, and corporate support groups, aligning communication and document workflows with corporate compliance needs. Governance was enforced via tenant-level admin controls, Workspace security settings, and data retention policies in Google Workspace (Formerly Google G-Suite).
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, LegalZoom implemented Algolia Search on its public website to power customer-facing search and site discovery. The deployment places Algolia Search squarely in the Application, Web and Enterprise Search category and supports site search and customer self service discovery functions across the web property.
The implementation used Algolia Search as a hosted search as a service layer, with real time indexing and API driven query handling integrated into the frontend. Core capabilities configured included relevance tuning, autocomplete and typeahead, faceted navigation, typo tolerance, and search analytics to inform query and ranking adjustments. The team instrumented indexing pipelines for site content and product pages and integrated client side search widgets to deliver instant search experiences.
Operational ownership centered on cross functional governance between engineering, product, and content teams to maintain relevance rules and indexing cadence. Relevance tuning and search analytics were used as the primary workflow for iterative improvements, and rollout was scoped to the public website where Algolia Search replaced the site search user journey. LegalZoom's use of Algolia Search aligns the company with common Application, Web and Enterprise Search architectures that separate hosted search services from core application hosting.
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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