Wetzlar, D-35578,
Germany
Leica Technographics
Leica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Leica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leica has purchased the following applications: Cegid Retail POS for Point Of Sale, Retail Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leica is running and its propensity to invest more and deepen its relationship with Cegid , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leica revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leica Tech Stack and Enterprise Applications
Leica ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Retail POS | Point Of Sale, Retail Management | ERP Services and Operations | n/a | 2017 | 2019 |
In 2017 Leica Camera AG implemented Cegid Retail POS as part of a program to modernize its information system and its global network of stores. Leica chose the Yourcegid Retail cloud solution from Cegid, deploying Cegid Retail POS as a cloud-hosted Point Of Sale,Retail Management application to centralize store transaction processing and retail operations.
The implementation focused on standard Point Of Sale,Retail Management capabilities including in-store transaction processing, centralized pricing and promotions management, inventory visibility for store replenishment, customer profile and clienteling functionality, and store-level reporting. Cegid Retail POS was configured for cloud provisioning and centralized administration, enabling consistent configuration profiles, role based access controls, and remote update management for store point of sale terminals.
Operational scope covered Leica’s global retail network with the cloud solution embedded in the broader information system modernization effort. Governance emphasized central configuration and policy control through the Cegid cloud portal, aligning store operations, merchandising, and sales workflows under a single retail management platform.
|
Leica Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Leica implemented Cisco Webex Meetings on its public website, deploying Cisco Systems Webex as a core Audio Video and Web Conferencing capability. The Cisco Webex Meetings installation was surfaced on the site to provide browser-accessible meeting entry and scheduling for external stakeholders, aligning the application with Leica's customer engagement touchpoints.
The implementation leveraged standard Audio Video and Web Conferencing functionality, including web and video conferencing, scheduling and calendar integration, screen sharing, session recording, and participant management to support synchronous customer interactions. Cisco Webex Meetings was configured to run as a web-hosted meeting endpoint, enabling join-by-link and embedded join workflows for site visitors, while preserving typical meeting controls and administrative moderation features.
Operational coverage focused on customer-facing workflows, where Cisco Webex Meetings supports sales demonstrations, product walkthroughs, and remote support conversations via Leica's website. Governance of the service was centered on web access controls and meeting administration settings provided by Cisco Webex Meetings, with Leica using the vendor hosted application to centralize external conferencing without on premise infrastructure changes.
|
Leica CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Leica deployed Salesforce Sales Cloud to support Sales Automation,CRM,Sales Engagement across its commercial organization. The deployment of Salesforce Sales Cloud is anchored on standard CRM architecture, centralizing customer records, lead capture, and opportunity lifecycles to align field and inside sales execution.
Configuration focused on core Sales Cloud capabilities, including lead and opportunity management, account and contact modeling, activity tracking, and sales engagement tooling such as templated communications and staged pipeline workflows. The implementation leveraged Sales Cloud reporting and pipeline visualization to standardize sales stages and to provide a single source of truth for deal progression and salesperson activity.
The Salesforce Sales Cloud instance is exposed on Leica’s website to capture inbound interest through web capture and to feed the CRM for sales follow up, creating a direct flow from digital inquiry to sales engagement. Operational coverage centers on commercial and field sales teams, with the CRM supporting both direct customer interactions and partner or channel engagement workflows.
Governance instituted role based access and data quality controls within Salesforce Sales Cloud, paired with standardized sales processes and staged rollout across commercial teams. Change management emphasized sales process alignment and CRM adoption to ensure consistent use of Sales Cloud for Sales Automation,CRM,Sales Engagement at Leica.
|
Leica IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
Leica CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Leica
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director Sales and Business Developmen | Director | Sales | ||||
| Vice President of Global Sales | VP | Sales |
Apps Being Evaluated by Leica Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||