Liberty Bank
245 Long Hill Rd,
Middletown, 06457, CT,
United States
Middletown, 06457, CT,
United States
1 888-570-0773
Banking and Financial Services
Liberty Bank Technographics
Liberty Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Liberty Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty Bank has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Quadient Neopost IS-5000 for Mailing System in 2016, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Quadient , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty Bank revenues, which have grown to $175.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty Bank Tech Stack and Enterprise Applications
Liberty Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Liberty Bank deployed Jack Henry Ensenta. Jack Henry Ensenta, a Payment Processing application, was implemented on Liberty Bank's public website to manage customer-facing payment capture and online payment flows. The deployment focuses on web-hosted payment pages and embedded gateway functionality within the bank's digital channels.
Configuration aligns with Payment Processing capabilities including payment gateway routing, tokenization for card data protection, hosted checkout pages, and transaction processing workflows common to consumer banking payment acceptance. Operational ownership is positioned with digital channels and payments operations to support retail banking payment functions and customer service interactions on the website, and the implementation reflects category-standard security and PCI-aware controls.
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Liberty Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-5000 | Mailing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Liberty Bank began operating the Quadient Neopost IS-5000. Liberty Bank operates the Quadient Neopost IS-5000 Mailing System to support centralized mailroom operations across the bank's facilities.
The implementation centers on physical postage metering and dispensing, meter imprinting, postage accounting and batch mail processing, and Liberty Bank operates the postage machine Neopost IS-5000 and other mailroom equipment as needed. Operational scope covers the central mailroom and outbound mail workflows that service branches and back-office functions, with controls for postage reconciliation and handling of presorted or bulk mail. Governance concentrates on mailroom procedure standardization, operator training, and process-level controls for postage auditability.
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Liberty Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Liberty Bank implemented Glia AI Management on its public website to support customer-facing digital engagement. Glia AI Management is deployed as a Chatbots and Conversational AI application and is used to orchestrate web-based conversational flows, AI-driven virtual assistance, and automated routing for retail banking inquiries.
The deployment focused on embedding the Glia runtime widget into Liberty Bank's website and configuring the Glia AI Management console to author conversation scripts, manage intent models, and control escalation rules for live agent handoff. Operational scope centered on customer service and digital channel engagement for online banking, with centralized administration of conversational policies and runtime monitoring through the Glia AI Management interface.
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Liberty Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Liberty Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Liberty Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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Liberty Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Liberty Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Liberty Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Liberty Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Liberty Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2007 | 2007 |
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IT Decision Makers and Key Stakeholders at Liberty Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Liberty Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty Bank IT executives and key decision makers. This section highlights Liberty Bank's latest recorded technology evaluations, including Q2 Digital Banking Platform for Digital Banking on 2026-03-25 and COCC INSIGHT for Core Banking on 2025-04-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Liberty Bank Technographics
Liberty Bank is a Banking and Financial Services organization based in United States,
with around 850 employees and annual revenues of $175.0 million.
Liberty Bank operates a diverse technology stack with applications such as
Jack Henry Ensenta, Quadient Neopost IS-5000 and Glia AI Management,
covering areas like Payment Processing, Mailing System and Chatbots and Conversational AI.
Liberty Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Quadient and Glia Technologies.
Liberty Bank recently adopted applications including
Glia AI Management in 2021, DocuSign eSignature in 2021 and Crazy Egg in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liberty Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liberty Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liberty Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.