Pompano Beach, 33069, FL,
United States
Lindstrom Air Conditioning & Plumbing Technographics
Lindstrom Air Conditioning & Plumbing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lindstrom Air Conditioning & Plumbing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Lindstrom Air Conditioning & Plumbing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lindstrom Air Conditioning & Plumbing has purchased the following applications: Successware for Professional Services Automation in 2014, Schedule Engine Booking and Scheduling for Online Meeting Scheduling in 2021, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lindstrom Air Conditioning & Plumbing is running and its propensity to invest more and deepen its relationship with Successware , ServiceTitan , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lindstrom Air Conditioning & Plumbing revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lindstrom Air Conditioning & Plumbing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lindstrom Air Conditioning & Plumbing Tech Stack and Enterprise Applications
Lindstrom Air Conditioning & Plumbing ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Successware | Legacy | Successware | Professional Services Automation | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Lindstrom Air Conditioning & Plumbing implemented Successware as its Professional Services Automation platform to manage residential service and maintenance agreement workflows. Successware was used to centralize customer records and to support call-driven service delivery activities for the company.
Configuration and functional use centered on customer information management, scheduling and dispatch, work order creation, and invoicing. Staff recorded customer data into the Successware database, processed invoices for billing, handled faxing and data entry tasks, and maintained filing routines alongside the electronic records in Successware.
Operational scope covered residential clients and field service operations, with daily work organized around inbound and outbound calls, service dispatch, and maintenance agreement administration. Governance emphasis in practice included standardized data entry into the Successware database and procedural controls for invoice processing and document handling, reflecting common Professional Services Automation workflows for a 30-employee service provider.
|
Lindstrom Air Conditioning & Plumbing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceTitan | Legacy | Schedule Engine Booking and Scheduling | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021, Lindstrom Air Conditioning & Plumbing implemented Schedule Engine Booking and Scheduling to provide Online Meeting Scheduling on their website. The implementation embeds Schedule Engine Booking and Scheduling as a customer facing web booking widget that captures intake details, service type selection, and available time slots, enabling self scheduling and automated customer confirmations. Configuration prioritized booking flows, service catalog alignment with field service offerings, and scheduling rules tailored to a 30 person professional services organization. Deployment scope covers the public website booking surface and the internal scheduling interface used by office staff and technicians.
Operational coverage extends to dispatch and customer service workflows, where intake data from the web booking flow informs daily technician assignments and appointment visibility. Governance was established through centralized scheduling rules and role based administrative controls, enabling office staff to manage bookings and technicians to view and update appointments. The implementation emphasized standard Online Meeting Scheduling capabilities such as configurable intake fields, automated confirmations, and calendar based conflict prevention to support appointment orchestration and operational scheduling.
|
Lindstrom Air Conditioning & Plumbing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Lindstrom Air Conditioning & Plumbing deployed Podium Interaction Management on its website to centralize customer communications. The implementation serves as the companys Customer Engagement layer for inbound contacts, appointment requests, and client interaction tracking.
Podium Interaction Management was configured to manage on-site messaging and interaction workflows, leveraging category-typical capabilities such as web chat, SMS messaging, review solicitation, and a unified interaction inbox. Configuration work emphasized routing and queuing rules to forward website-originated conversations to office staff and service coordinators, aligning the application with customer intake and scheduling processes.
Operational coverage included customer service, dispatch scheduling, and field technicians, consolidating website interactions into a single management console accessible to office administrators. Governance established designated administrative ownership, staff training on message triage and lead routing, and workflow adjustments so incoming website contacts are processed through Podium Interaction Management.
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Lindstrom Air Conditioning & Plumbing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Lindstrom Air Conditioning & Plumbing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lindstrom Air Conditioning & Plumbing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||