Listers Group
Othello House, Banbury Road,
Stratford-upon-Avon, CV37 7GY,
United Kingdom
Stratford-upon-Avon, CV37 7GY,
United Kingdom
44 17 8940-3800
Automotive
Listers Group Technographics
Listers Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Listers Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2180 Listers Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Listers Group has purchased the following applications: Frontier Software iChris for Core HR in 2011, Keyloop DMS for Dealership Management in 2014, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Listers Group is running and its propensity to invest more and deepen its relationship with Frontier Software , Kallidus , Keyloop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Listers Group revenues, which have grown to $1.69 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Listers Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Listers Group Tech Stack and Enterprise Applications
Listers Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2011 | 2011 |
In 2011, Listers Group moved to a hosted Frontier Software iChris deployment to secure employee and payroll data and to centralize Core HR functions. The decision followed a long-standing relationship with Frontier Software dating back to 2003, when the Group operated an on-premise chris Payroll and HR system, and the 2011 project focused on hosting to reduce data loss risk and ensure quick recovery times for payroll.
Frontier Software iChris was provisioned to provide hosted payroll processing, HR record management, and secure data storage, with Frontier assuming responsibility for installing upgrades, updates and fixes. Configuration emphasized continuity of payroll element behavior and minimizing downtime for critical payroll runs, reflecting operational requirements described by the Groups payroll leadership.
The implementation covered core payroll and HR operations across Listers Groups more than 50 dealerships and service centres, supporting employee administration and payroll workflows across the automotive retail estate. Operational scope was UK focused, and the deployment aligned Core HR capabilities with enterprise payroll continuity requirements to support multiple dealer sites and brands.
Governance and operational ownership shifted to Frontier Software for ongoing platform maintenance and hosting, which kept downtime to a minimum and met the project goals of secure data storage and recoverability. The Group concluded that remaining with Frontier Software and using Frontier Software iChris satisfied their hosting and data support requirements.
|
|
|
|
|
Payroll | HCM |
|
2011 | 2011 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2015 | 2015 |
|
Listers Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keyloop | Legacy | Keyloop DMS | Dealership Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Listers Group implemented Keyloop DMS as its Dealership Management platform. The deployment focused on the Head Office in Stratford-upon-Avon and the company’s Dealership Accounting Hub, positioning Keyloop DMS as the central system supporting finance operations across the group's dealership network. The implementation explicitly targeted the accounting function, aligning system ownership with the Accounting Hub Manager and daily finance workflows.
Keyloop DMS was configured to support dealer accounting workflows including purchase ledger processing, sales ledger maintenance, nominal ledger postings, daily bank postings and intercompany journal handling. Configuration and operational use emphasized invoice coding, supplier statement reconciliation, payment runs and debtor management, reflecting the accounting activities described in the Dealership Accounting Hub job profile. The system configuration supported reconciliation and analysis tasks and the creation of departmental reporting artifacts.
Operational coverage included site accounting staff and head office finance teams, with the platform used to escalate supplier and debtor queries to departmental managers and to centralize accounting entries for head office review. The job description notes that previous exposure to Keyloop ADP DMS systems was advantageous, indicating continuity of skills and operational alignment with Keyloop DMS functionality. Training was provided to bring site staff up to standard on platform workflows.
Governance and process controls centered on the Accounting Hub Manager, standardized procedures for coding and reconciliations and documented best systems practice for site and head office accounting staff. Day to day operations were supported by departmental spreadsheets and routine query management processes, with staff responsibilities defined around Keyloop DMS driven accounting tasks and intercompany posting routines.
|
|
|
|
|
Distribution ERP | ERP Services and Operations |
|
2009 | 2009 |
|
Listers Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Listers Group implemented LiveChat on their website. LiveChat is deployed as a Chatbots and Conversational AI solution to enable web based customer engagement and real time messaging. The LiveChat implementation is embedded across the Listers public web estate, serving customer service and online sales touchpoints. This positions LiveChat as the front line conversational interface for website visitors and prospective customers.
The implementation uses the standard LiveChat web widget and agent console, providing chat routing, canned responses, chat transcripts, and lead capture workflows consistent with Chatbots and Conversational AI deployments. Operational coverage is centered on customer service and online sales teams, with the widget surfacing on vehicle, parts, and service pages to capture enquiries. Governance is managed through application level administration, role based agent access, and configuration of chat queues and response templates inside LiveChat.
|
Listers Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Listers Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
Listers Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Fleet Management | SCM |
|
2013 | 2013 |
|
Listers Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics, Lead Generation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
Listers Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
Listers Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Listers Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Listers Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at Listers Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Head of Customer Care | Director | Customer Service | |
|
|
|
Contact Centre Manager - Audi & VW | Manager | Customer Service | |
|
|
|
IT Operations Director | Director | IT | |
|
|
|
Customer Service Manager | Manager | Customer Service | |
|
|
|
Head Of Group Regional Sales | Director | Finance | |
|
Apps Being Evaluated by Listers Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Listers Group IT executives and key decision makers. This section highlights Listers Group's latest recorded technology evaluations, including Tekion Automotive Retail Cloud for Dealership Management on 2026-02-10. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Listers Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-10 | Listers Group | Evaluated | Tekion Corp | Tekion Automotive Retail Cloud | Dealership Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Listers Group Technographics
Listers Group is a Automotive organization based in United Kingdom,
with around 2180 employees and annual revenues of $1.69 billion.
Listers Group operates a diverse technology stack with applications such as
Frontier Software iChris, Keyloop DMS and LiveChat,
covering areas like Core HR, Dealership Management and Chatbots and Conversational AI.
Listers Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Frontier Software, Keyloop and LiveChat, Inc..
Listers Group recently adopted applications including
Microsoft Azure Cloud Services in 2022, Mixpanel in 2020 and Twilio Sendgrid in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Listers Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Listers Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Listers Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.