Nottingham, NG1 1LS,
United Kingdom
Littlefish Technographics
Littlefish Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Littlefish and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 551 Littlefish employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Littlefish has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, 6sense Account Engagement Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Littlefish is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , 6sense or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Littlefish revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Littlefish intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Littlefish Tech Stack and Enterprise Applications
Littlefish AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Littlefish deployed LiveChat on its website. LiveChat is a Chatbots and Conversational AI application used to provide web-based customer engagement and on-page support for visitors and prospects.
The implementation centers on the LiveChat web widget and agent console, configured for real-time messaging, canned responses, session transcripts, chat routing and basic automation to triage inbound queries. Configuration work included message templates, presence and queue management, and transcript logging to support service interactions and lead capture workflows.
Integration scope is limited to the corporate website based on available details, with operational ownership aligned to customer service and commercial teams responsible for live chat handling and lead qualification. The deployment emphasized front-end embedding of the chat widget across site pages and configuration of agent workspaces rather than backend system integrations.
Governance emphasized process changes for web-facing engagement, including staffing of an agent console, routing rules and chat handling guidelines to standardize response workflows. Ongoing configuration and transcript review were used to refine message templates and escalation practices.
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Littlefish Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Littlefish implemented Microsoft 365 as its Collaboration platform for internal communication and content services. The deployment is visible from site signals on the Littlefish website and was provisioned for a 551 employee professional services firm in the United Kingdom. Microsoft 365 was scoped to support corporate email, team collaboration, document storage and intranet capabilities across consulting and delivery teams.
The Microsoft 365 configuration leveraged cloud-hosted Collaboration workloads including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams to deliver mailbox services, document management, synchronous collaboration and knowledge sharing. Implementation emphasis included tenancy configuration, identity and access controls, and content classification consistent with professional services workflows, with rollout focused on internal collaboration, project teams and knowledge management. No named third party integrations or implementation partner details were provided in the source.
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Littlefish CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022 Littlefish deployed 6sense Account Engagement Platform on their website to enable Account Based Marketing capabilities for B2B demand generation. The implementation centers on using the 6sense Account Engagement Platform to instrument website traffic and surface account-level engagement signals tied to target account lists.
Configuration emphasized account identification, intent signal capture, engagement scoring, and campaign orchestration modules typical of Account Based Marketing platforms. The 6sense Account Engagement Platform was configured to map web engagement events to accounts, support segmentation and personalization logic, and drive account-focused marketing workflows.
Operational ownership sits with marketing and demand generation teams, with the website acting as the primary data capture layer and account engagement touchpoint. Governance and rollout focused on web instrumentation, tagging and alignment of marketing and sales workflows to account-based program definitions to ensure consistent account signal usage across campaigns.
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Littlefish PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Littlefish IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Littlefish CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Littlefish
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Littlefish Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-01 | Littlefish | Evaluated | Oracle | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM |
| 2026-01-21 | Littlefish | Evaluated | Microsoft | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity |
| 2024-07-31 | Littlefish | Evaluated | HiBob | HiBob HR | Core HR | HCM |
| 2024-07-31 | Littlefish | Evaluated |
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Absence and Leave Management | HCM |