Lulus.com
Lulus.com Technographics
Lulus.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lulus.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 736 Lulus.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lulus.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lulus.com is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Heartland, a Global Payments Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lulus.com revenues, which have grown to $376.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lulus.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lulus.com Tech Stack and Enterprise Applications
Lulus.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015 Lulus.com implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate corporate finance and accounting operations. Oracle NetSuite ERP was provisioned as a cloud SaaS deployment and configured to support core financial ledgers, accounts payable, accounts receivable, and statutory reporting workflows for the retail organization.
The implementation focused on standard ERP Financial modules including general ledger configuration, subledger management, billing and revenue recognition workflows, and fixed asset accounting. Configuration work emphasized chart of accounts rationalization, period close orchestration, and automated approval workflows to align retail revenue and cost flows with month end close procedures.
Operational coverage centered on corporate finance, accounting, and finance-adjacent functions such as merchandising finance and inventory accounting, with role based access controls and segregation of duties enforced through the NetSuite security model. The deployment followed typical SaaS architecture patterns for Oracle NetSuite ERP, relying on multi-tenant cloud delivery and native configuration to reduce on premise infrastructure requirements.
Governance was established around centralized financial processes, standardized month end tasks, and system driven transaction controls to support ongoing financial operations. The narrative describes Lulus.com Oracle NetSuite ERP ERP Financial relationship and the application of financial modules and governance to manage retail accounting and reporting functions.
|
 |
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Lulus.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Lulus.com implemented Zendesk Chat on its e-commerce website. The Zendesk Chat deployment is a web-embedded live chat implementation in the Chatbots and Conversational AI category supporting customer service and on-site engagement for Lulus.com. The implementation surfaces a customer-facing chat widget across product and checkout pages and routes sessions to the retailer's service agents.
Configuration and functional modules include real-time chat, proactive messaging triggers, canned responses and transcript capture to support asynchronous follow up, features typical of Zendesk Chat and the Chatbots and Conversational AI category. Operational scope centers on online customer support teams handling product questions, order inquiries and returns related workflows on the Lulus.com site. Governance emphasized agent workflow standardization and front-end placement strategy to ensure consistent chat coverage during commerce hours.
|
Lulus.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Lulus.com deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Google Workspace (Formerly Google G-Suite) implementation provides cloud native email, calendar, shared Drive storage, and real time document collaboration to support cross functional work across the company.
The deployment is operated as a centralized SaaS tenant using the Google Workspace admin console, enabling user provisioning, group management, and policy controls that align with standard Collaboration governance. Functional modules in active use include Gmail, Calendar, Drive, Docs, Sheets, and Slides, with collaboration workflows for co editing, commenting, and shared folder access configured to support team workflows.
Google Workspace is referenced in the Lulus.com website source, indicating tenant assets or service references are active in parallel with the corporate site. Operational coverage includes corporate teams responsible for merchandising, design, marketing, and corporate communications, with governance managed through centralized administration and standard user onboarding and access controls.
|
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2020 | 2020 |
|
Lulus.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
Lulus.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Lulus.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Lulus.com PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Lulus.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Lulus.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Lulus.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Executive Officer | CXO | Finance | |
|
|
|
President | CXO | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
Apps Being Evaluated by Lulus.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lulus.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lulus.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Lulus.com Technographics
Lulus.com is a Retail organization based in United States,
with around 736 employees and annual revenues of $376.0 million.
Lulus.com operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Lulus.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Google.
Lulus.com recently adopted applications including
Visa CardinalCommerce in 2021, Fastly in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lulus.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lulus.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lulus.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.