Christchurch, x,
New Zealand
Lyttelton Port Company Technographics
Lyttelton Port Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lyttelton Port Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 424 Lyttelton Port Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lyttelton Port Company has purchased the following applications: Microsoft 365 for Collaboration in 2022, FreshDesk Customer Support for Customer Support in 2022, Amazon SES for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lyttelton Port Company is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lyttelton Port Company revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lyttelton Port Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lyttelton Port Company Tech Stack and Enterprise Applications
Lyttelton Port Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Lyttelton Port Company deployed Microsoft 365 as its Collaboration platform. The organization's public website evidences Microsoft 365 usage, indicating cloud hosted email and collaboration services are in use across the business.
Microsoft 365 provides Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business to deliver email, meetings, team chat, document management and file synchronization. The deployment centers on a Microsoft 365 tenant and implements tenant level administration, mailbox and Teams provisioning patterns, SharePoint site design and OneDrive for Business policies to support everyday collaboration workflows.
Operational coverage includes corporate functions and port operations that rely on collaborative mail, meeting and document workflows. Governance and operational controls emphasize administrative role separation, content lifecycle management and external sharing controls to align Collaboration usage with the organization s information governance requirements.
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Collaboration | Collaboration |
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2021 | 2021 |
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Lyttelton Port Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Lyttelton Port Company implemented FreshDesk Customer Support as its Customer Support platform. The FreshDesk Customer Support deployment is surfaced on the LPC website through a web support channel, creating public-facing ticket intake and self-service entry points for customers and port users.
Configuration emphasized core Customer Support capabilities including ticketing workflows, knowledge base content, and automated routing rules, aligning support intake with customer service and port operations teams. The deployment used a cloud-hosted FreshDesk Customer Support instance to centralize inquiries into a single support queue, with role-based agent access and governance around queue ownership and response workflows servicing users across New Zealand.
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Marketing Automation | CRM |
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2020 | 2020 |
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Lyttelton Port Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Lyttelton Port Company implemented Amazon SES on Amazon Web Services to handle email messaging originating from its public website. Amazon SES is deployed as the Transactional Email platform to support website-driven notifications and customer-facing message flows delivered from the site.
The implementation uses Amazon SES programmatic send capabilities and SMTP endpoints to connect the website application to AWS email infrastructure, with standard deliverability controls configured such as SPF and DKIM and bounce and complaint handling routed back to the site. Operational ownership sits with the web and communications teams, who manage sending quotas, suppression and complaint workflows through the AWS console and SES configuration, keeping the deployment scoped to web-originated transactional communications.
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Lyttelton Port Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Lyttelton Port Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lyttelton Port Company
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Apps Being Evaluated by Lyttelton Port Company Executives
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