Mumbai, 400018,
India
Mahindra and Mahindra Financial Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mahindra and Mahindra Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26329 Mahindra and Mahindra Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mahindra and Mahindra Financial Services has purchased the following applications: Crif Digital Onboarding for AML, Fraud and Compliance in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mahindra and Mahindra Financial Services is running and its propensity to invest more and deepen its relationship with Crif , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mahindra and Mahindra Financial Services revenues, which have grown to $11.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mahindra and Mahindra Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crif | Legacy | Crif Digital Onboarding | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 |
In 2022, Mahindra and Mahindra Financial Services implemented Crif Digital Onboarding. The deployment targeted retail asset channels in India and paired Crif Digital Onboarding with CRIF's StrategyOne decisioning and related services to automate customer acquisition and accelerate loan approvals.
The implementation centered on Crif Digital Onboarding and the StrategyOne decisioning engine, combining digital customer intake, automated credit decisioning, and compliance screening consistent with the AML, Fraud and Compliance category. Configuration work described in the announcement emphasized onboarding orchestration and real time decision rule execution to reduce manual touchpoints in origination workflows.
Operational coverage focused on Mahindra Finance retail asset channels in India, integrating digital onboarding and automated decisioning into loan origination and servicing workflows. The solution enabled decisioning at channel touchpoints and routed exceptions into manual review queues for downstream underwriting teams.
Governance and process changes accompanied the technical rollout, including establishment of rule management for StrategyOne, oversight for compliance screening workflows, and defined exception handling and escalation paths. These governance adjustments centralized decision logic ownership and created operational controls for automated onboarding and exception remediation.
The partnership with CRIF was positioned to enhance the customer onboarding experience and to speed loan approvals by automating acquisition and decisioning processes through Crif Digital Onboarding and StrategyOne decisioning, aligning Mahindra and Mahindra Financial Services customer onboarding and credit decision workflows with AML, Fraud and Compliance controls.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Onboarding | HCM |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2022 | 2022 |
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