MaineGeneral Health
35 Medical Center Pkwy,
Augusta, 4330, ME,
United States
Augusta, 4330, ME,
United States
1 207-626-1000
Healthcare
MaineGeneral Health Technographics
MaineGeneral Health Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MaineGeneral Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 MaineGeneral Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MaineGeneral Health has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, Altera TouchWorks EHR for Electronic Health Record in 2014, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MaineGeneral Health is running and its propensity to invest more and deepen its relationship with UKG , Altera Digital Health , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MaineGeneral Health revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MaineGeneral Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MaineGeneral Health Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015, MaineGeneral Health deployed UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The implementation positioned UKG Workforce Central to centralize timekeeping, scheduling, and absence management across clinical and administrative business functions.
The deployment leveraged the organization’s existing virtualization and remote-access footprint, with the workforce application hosted within Citrix and Terminal Services environments that had previously supported Kronos. Integrations reflected the institution’s clinical and administrative application ecosystem documented in prior records, including Eclipsys Sunrise, Allscripts TouchWorks, Philips iSite and Lawson, with role-oriented access patterns used to control sessions and application availability.
Functional configuration concentrated on standard Workforce Management capabilities, including time and attendance, employee scheduling, absence tracking, and payroll interface readiness, adapted for clinical rostering and shift-based scheduling. Governance changes emphasized role-based access controls, schedule approval workflows, and tighter alignment between scheduling processes and HR payroll rules, leveraging existing role-oriented access approaches in the environment.
Operational coverage applied to MaineGeneral Health’s clinical and administrative staff, with UKG Workforce Central configured to interface with the health system’s EHR scheduling and payroll systems cited in the environment. The narrative documents UKG Workforce Central as the central Workforce Management application for MaineGeneral Health while acknowledging its product lineage from Kronos.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Altera Digital Health | Legacy | Altera TouchWorks EHR | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 MaineGeneral Health renewed and expanded its relationship with Allscripts to continue leveraging Allscripts Sunrise for acute care and Altera TouchWorks EHR for ambulatory services. Altera TouchWorks EHR is an Electronic Health Record deployed to preserve an integrated single patient record and to extend patient engagement through FollowMyHealth.
The ambulatory deployment centered on TouchWorks modules that support ambulatory clinical workflow and patient engagement functionality, with the intent to align documentation and scheduling across clinic sites. The announcement specifically ties TouchWorks for ambulatory services to Sunrise for inpatient care, indicating a federated clinical record architecture rather than isolated instances.
Integrations included interfacing between Allscripts Sunrise and TouchWorks to maintain a single patient record and integration with FollowMyHealth to expand portal based patient engagement. Operational coverage encompassed ambulatory clinics and the health system acute facilities, keeping clinical data flows synchronized between outpatient and inpatient settings.
Governance emphasis focused on preserving a unified record and coordinating rollout of patient engagement capabilities across ambulatory sites, with clinical workflow alignment between TouchWorks and Sunrise. The public statement framed the activity as a renewal and expansion aimed at maintaining integrated records and broadening patient portal use.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, MaineGeneral Health implemented Zoom and embedded Zoom on its public website to provide browser-accessible meeting access. The Zoom application is classified in the Audio Video and Web Conferencing category and is being used to facilitate real-time audio and video interactions for both patient-facing sessions and internal collaboration.
The deployment is web-centric, leveraging site-hosted meeting links and browser clients to reduce desktop client dependency, and it leverages core Audio Video and Web Conferencing capabilities including live video, audio, screen sharing, and meeting recording. Operational coverage targets clinical and administrative functions across the health system, with governance oriented around scheduling workflows, user access controls, and privacy controls appropriate for healthcare communications to manage secure web-based conferencing from the organization website.
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Collaboration | Collaboration |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at MaineGeneral Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MaineGeneral Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MaineGeneral Health Technographics
MaineGeneral Health is a Healthcare organization based in United States,
with around 4000 employees and annual revenues of $500.0 million.
MaineGeneral Health operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Altera TouchWorks EHR and Zoom,
covering areas like Workforce Management, Electronic Health Record and Audio Video and Web Conferencing.
MaineGeneral Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Altera Digital Health and Zoom Video Communications.
MaineGeneral Health recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MaineGeneral Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MaineGeneral Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MaineGeneral Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.