Portland, 4101, ME,
United States
MaineHealth Technographics
MaineHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MaineHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 MaineHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MaineHealth has purchased the following applications: Infor CloudSuite HCM for Core HR in 2024, Epic ASAP for Clinical Trial Management in 2014, Epic Reporting Workbench for Analytics and BI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MaineHealth is running and its propensity to invest more and deepen its relationship with Infor , Gallup , McKesson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MaineHealth revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MaineHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MaineHealth Tech Stack and Enterprise Applications
MaineHealth HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Infor | Legacy | Infor CloudSuite HCM | Core HR | HCM | n/a | 2024 | 2024 |
In 2024, MaineHealth implemented Infor CloudSuite HCM as its Core HR platform. This initiative formed part of a broader ERP modernization narrative led by the health systems IT leadership, building on prior enterprise ERP work that included a systemwide Lawson deployment in 2017. The full application name Infor CloudSuite HCM is the focal point for Core HR consolidation across HR, payroll, and workforce administration.
Deployment details emphasized a coordinated, large scope roll-out, with Infor CloudSuite FSM and HRT launched systemwide in November 2024 using a big bang approach, and payroll processed on the same day. Configuration priorities included core employee records, payroll processing, and centralized HR transactions consistent with Core HR functional expectations. Implementation planning reflected concurrent cutover sequencing to align HR payroll events with broader ERP go live timing.
Operational coverage explicitly spanned IT, HR, payroll, finance, and supply chain leadership. Speakers from MaineHealth, including Kelley Sintz IT Director of ERP and Business Systems and Katherine Anderson Senior Director Procure to Pay, characterized the work as tightly coordinated between IT and supply chain teams to ensure Procure to Pay and inventory workflows and Core HR processes were considered during selection and configuration. Infor representation emphasized healthcare interoperability and supply chain data alignment as part of the program context.
Governance and rollout practices highlighted engagement tactics that embedded supply chain decision makers into ERP governance, selection criteria, and cutover playbooks. The engagement model centered on joint decision making across IT and Procure to Pay to avoid siloed requirements, and lessons learned were shared as implementation governance guidance. Speakers presented qualitative results and benefits to supply chain operations stemming from the ERP program, while implementation narratives focused on orchestration between Core HR, payroll, and enterprise supply chain systems rather than specific measured outcomes.
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Employee Engagement | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2003 | 2003 |
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Workforce Management | HCM |
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2011 | 2011 |
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MaineHealth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, MaineHealth implemented Epic ASAP as part of a Clinical Trial Management deployment to strengthen clinical operations and provider workflows. The Epic ASAP implementation targeted encounter management, scheduling, and documentation workflows across multiple MaineHealth facilities, and the full application name Epic ASAP was used for role specific configuration and training to align with Clinical Trial Management functional requirements. Implementation work concentrated on application configuration to support study encounter tracking, scheduling discipline, and clinician documentation patterns common to clinical research workflows.
Credentialed Epic trainers at MaineHealth were certified in ASAP, CPOE, CLINDOC, and Stork and delivered training to medical providers including MDs, DOs, and PAs, as well as clinical staff, providing Go Live event support. Training and rollout activities were conducted in Farmington, Maine and across MaineHealth facilities in the United States, with an operational focus on clinician credentialing, workflow adoption, and on site stabilization during early use. Governance emphasized a trainer led rollout model with standardized curricula and provider competency checks to embed Epic ASAP into Clinical Trial Management related clinical processes.
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2013 | 2013 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2014 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Healthcare ERP | ERP Services and Operations |
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2014 | 2014 |
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Healthcare ERP | ERP Services and Operations |
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2012 | 2012 |
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Healthcare ERP | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2024 | 2024 |
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Laboratory Management | ERP Services and Operations |
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2014 | 2014 |
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Pharmacy Management | ERP Services and Operations |
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2014 | 2014 |
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MaineHealth Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Epic Systems | Legacy | Epic Reporting Workbench | Analytics and BI | Analytics and BI | n/a | 2012 | 2012 |
In 2012, MaineHealth implemented Epic Reporting Workbench as part of its Analytics and BI environment. The deployment was coordinated alongside training and rollout activities for Epic Radiant, Ambulatory, and Cadence, and focused on embedding reporting capabilities into clinical and operational workflows at MaineHealth's Portland training site.
Configuration work for Epic Reporting Workbench emphasized report cataloging, scheduling, and clinician-facing report review workflows consistent with Analytics and BI implementations. Implementation activities included development of report templates and procedural documentation to support recurring operational reporting and ad hoc clinical queries.
Operational governance centered on comprehensive training and environment design. MaineHealth designed and delivered curricula, communications, documentation, and written assessments for new implementation, upgrades, and new hire training, built and documented a Radiant training environment following Epic Training Environment Design practices, and established a credentialing program to qualify new Credentialed Trainers for ongoing Reporting Workbench adoption and support.
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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MaineHealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2012 | 2012 |
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MaineHealth Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2016 | 2016 |
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MaineHealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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MaineHealth ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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MaineHealth PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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API Management | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2022 | 2022 |
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MaineHealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MaineHealth
Apps Being Evaluated by MaineHealth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-11 | MaineHealth | Evaluated | Constellation Software Inc. | CSI Harris TRIO Software | Government ERP | ERP Services and Operations |
| 2025-11-04 | MaineHealth | Evaluated | Infor | Infor CloudSuite Healthcare | Healthcare ERP | ERP Services and Operations |
| 2025-03-14 | MaineHealth | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| 2024-11-25 | MaineHealth | Evaluated |
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Caller ID | CRM |