Dubai, x,
United Arab Emirates
Majid Al Futtaim Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Majid Al Futtaim and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 43000 Majid Al Futtaim employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Majid Al Futtaim has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Akamai mPulse for Application Performance Management in 2021, SunSmart BizProc for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Majid Al Futtaim is running and its propensity to invest more and deepen its relationship with Microsoft , Network Solutions , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Majid Al Futtaim revenues, which have grown to $9.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Majid Al Futtaim intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 | ||
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Application Performance Management | ITSM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SunSmart Global | Legacy | SunSmart BizProc | Business Process Management | ERP Services and Operations | n/a | 2019 | 2020 | In 2019, Majid Al Futtaim implemented SunSmart BizProc for Business Process Management. Majid Al Futtaim appears in SunSmart Global's 'Our Elite Clients' logo list and SunSmart's BizProc and procurement product descriptions indicate deployments targeting retail and corporate procurement processes, implying the SunSmart BizProc deployment supported procurement and workflow automation within the UAE retail group. The deployment of SunSmart BizProc was configured to deliver core Business Process Management capabilities for procurement workflows, including requisition creation and routing, approval orchestration, configurable business rules, and audit trail instrumentation. Standard BPM capabilities such as process modeling, rule-based routing, and role-based task assignment were applied to map retail and corporate procurement policies into automated workflows. This configuration aligns with category expectations for automating procure-to-pay orchestration and exception handling across buying channels. Operational coverage centered on procurement and corporate procurement functions within Majid Al Futtaim's UAE retail operations, with governance set to establish approval hierarchies, spend threshold rules, and workflow ownership by procurement and finance stakeholders. The implementation narrative indicates a focus on standardizing procurement process governance and embedding process automation across retail buying and corporate procurement functions using SunSmart BizProc. | |
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Real Estate Property Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2013 | 2013 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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