Mallory Safety and Supply
1040 Industrial Way,
Longview, 98632, WA,
United States
Longview, 98632, WA,
United States
1 360-636-5750
Distribution
Mallory Safety and Supply Technographics
Mallory Safety and Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mallory Safety and Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Mallory Safety and Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mallory Safety and Supply has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2011, Olark Live Chat for Chatbots and Conversational AI in 2019, Zoominfo Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mallory Safety and Supply is running and its propensity to invest more and deepen its relationship with Epicor , Olark , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mallory Safety and Supply revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mallory Safety and Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mallory Safety and Supply Tech Stack and Enterprise Applications
Mallory Safety and Supply ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Mallory Safety and Supply implemented Epicor Prophet 21 as its Distribution ERP. The deployment supported a multisite distribution model spanning 30 locations across the Western United States and accommodated a growing sales and service footprint that includes customer service roles in Louisville, KY.
Epicor Prophet 21 was configured to provide core Distribution ERP capabilities, including inventory management, order management, pricing and quote generation, point of sale order entry, and warehouse workflow orchestration. These modules align with documented Customer Service Representative duties at Mallory, which include phone and email order entry, bid information gathering, quote development, and operational support for Outside Sales and Warehouse teams.
Operational coverage emphasized customer service, outside sales, and warehouse operations, with staff expected to perform data entry and quoting tasks within Epicor Prophet 21. Governance and process standardization were applied to order entry and inventory controls to maintain consistency across sites, and job postings for Mallory explicitly list Prophet 21 experience as a desired qualification for customer service hires, signaling application ownership at the business function level.
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Mallory Safety and Supply AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Mallory Safety and Supply implemented Olark Live Chat on its public website. Olark Live Chat is deployed as a web-embedded conversational interface and is catalogued under the Chatbots and Conversational AI category to support customer engagement across e-commerce and support touchpoints. The deployment surfaces real-time visitor presence to the customer service team and provides a live messaging channel for inbound inquiries.
Implementation includes the Olark Live Chat widget embedded site-wide, an agent-facing console for live operator responses, canned response templates, visitor monitoring, and transcript logging to support follow-up workflows. Configuration focused on widget placement, proactive messaging rules, and message templates to standardize initial engagement and routing to support staff. Operational governance is assigned to customer service and web operations for ongoing tuning and moderation.
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Mallory Safety and Supply CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022 Mallory Safety and Supply deployed Zoominfo Platform to support Account Based Marketing on its website. Mallory Safety and Supply uses Zoominfo Platform to align marketing and sales around target accounts, establishing the application as the primary ABM instrumentation layer for inbound web interactions.
The Zoominfo Platform implementation emphasizes Account Based Marketing capabilities, including account intelligence, intent signal capture, contact and firmographic enrichment, and target account segmentation. Configuration work focused on web-based lead enrichment and account matching so that site visitor data is automatically correlated with account profiles for downstream campaign orchestration.
The solution is instrumented directly on the corporate website to capture visitor behavior and enrich inbound leads, with enriched records routed into marketing and sales workflows. Operational coverage centers on marketing and sales functions, using the Zoominfo Platform to populate account lists and to surface prioritized outreach targets for demand generation and account teams.
Governance and process changes concentrate on marketing operations ownership of list hygiene, enrichment rules, and ABM list governance, with defined handoffs to sales for account prioritization and outreach. Zoominfo Platform is restated as the application enabling those governance controls and ABM workflows for Mallory Safety and Supply.
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Mallory Safety and Supply ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Mallory Safety and Supply IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Mallory Safety and Supply CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mallory Safety and Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Warehouse Manager | Manager | Supply Chain | |
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Chief Financial Officer and Chief Information Officer | CXO | IT | |
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CTO | CXO | Finance | |
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Apps Being Evaluated by Mallory Safety and Supply Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mallory Safety and Supply IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mallory Safety and Supply digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mallory Safety and Supply Technographics
Mallory Safety and Supply is a Distribution organization based in United States,
with around 500 employees and annual revenues of $100.0 million.
Mallory Safety and Supply operates a diverse technology stack with applications such as
Epicor Prophet 21, Olark Live Chat and Zoominfo Platform,
covering areas like Distribution ERP, Chatbots and Conversational AI and Account Based Marketing.
Mallory Safety and Supply has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Olark and Zoominfo.
Mallory Safety and Supply recently adopted applications including
Zoominfo Platform in 2022, ClickDimensions Marketing Automation in 2021 and Freshservice in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mallory Safety and Supply’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mallory Safety and Supply’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mallory Safety and Supply technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.