Manchester, M2 5DB,
United Kingdom
Manchester City Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Manchester City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Manchester City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manchester City Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2023, SAP BW (Business Warehouse) for Data Warehouse in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manchester City Council is running and its propensity to invest more and deepen its relationship with SAP , Eploy , Interact Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manchester City Council revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manchester City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Manchester City Council implemented SAP ERP ECC 6.0 as its ERP Financial system to consolidate core financial and administrative processes. The deployment formed a multisystem SAP landscape that included SAP ECC, BW, BPC, BO, and BODS running on DB2 and Oracle databases across AIX, Linux, and Windows platforms, with installations on both physical and virtual servers.
The implementation delivered BPC 10.0 and upgraded BusinessObjects and BODS from 3.1 to 4.2, and included end to end planning, sizing, and configuration for NAKISA. Technical operations encompassed SAP Enhancement Pack upgrades, support pack stack upgrades, kernel upgrades, and support package implementation for both the ABAP and JAVA stacks, plus the application of annual HR support packages.
Operational scope covered data center and hardware migrations on AIX with Oracle and DB2 databases, DB2 upgrades from 9.7 to 10.1 and 10.5 including fix pack updates, and point in time recovery and restore procedures for data corruption events. Disaster recovery testing was planned and executed across the entire landscape, while online and offline table reorganizations and DB2 compression on tables and indexes were enabled to manage database performance and capacity.
Governance and day to day administration included SAP Netweaver administration for BW, Portal, and PI, SAP Transport Management, landscape capacity planning, SAP GUI build test and deploy processes, and Solution Manager configuration and administration. The program also covered SAP performance and workload analysis, Red Hat clustering and EPI-USE setup and patching, TREX administration and patching, comprehensive root cause analysis, and support documentation for all configurations implemented.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
In 2023, Manchester City Council implemented Eploy Applicant Tracking System, adopting the platform in the category Applicant Tracking System,Candidate Relationship Management. The Eploy Applicant Tracking System is embedded on the council careers website to publish live vacancies and capture public applications directly into the recruitment platform.
The deployment emphasized core ATS and CRM capabilities including vacancy requisition creation, career site publishing, online application capture, candidate profile management, pipeline stage tracking, and shortlisting workflows. Configuration work focused on reusable vacancy templates, automated candidate status updates, and candidate relationship management features such as talent pools and targeted candidate communications.
Integration is explicitly limited to the council website for job posting syndication and application form capture, ensuring applications are ingested into Eploy rather than managed in parallel systems. Operational coverage targets council recruitment activities, supporting HR teams and hiring managers responsible for public sector vacancies across Manchester City Council.
Governance changes implemented with the Eploy rollout included role based access controls for HR and hiring managers, standardized approval steps for requisition and offer progression, and configuration of audit trails to support recruitment workflow oversight. The implementation positioned Eploy Applicant Tracking System as the system of record for candidate lifecycle management and aligned recruitment processes with the public facing careers portal.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Manchester City Council deployed SAP BW (Business Warehouse) as its Data Warehouse platform to support critical projects across council services. The implementation used SAP BW 7.5 on HANA as the core data platform together with Business Objects technologies for the reporting and semantic layer, establishing a consolidated analytics foundation for municipal decision making.
The deployment focused on standard Data Warehouse capabilities, including data extraction and load orchestration, data modeling, and a semantic reporting layer that surfaces curated datasets to business users. SAP BW (Business Warehouse) was configured to leverage HANA in-memory processing for data transforms and to publish reports through Business Objects, enabling scheduled and ad hoc analytics workflows.
Operational coverage centered on council analytic needs across multiple departments, with the SAP BW 7.5 on HANA stack serving as the central repository for project and program data. Governance workstreams accompanied the rollout, standardizing model governance, access controls and job scheduling to support repeatable operational reporting and analytics use cases without referencing specific prior systems.
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2017 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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