Mumbai, 400063,
India
ManipalCigna Health Insurance Company Ltd Technographics
ManipalCigna Health Insurance Company Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ManipalCigna Health Insurance Company Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 ManipalCigna Health Insurance Company Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ManipalCigna Health Insurance Company Ltd has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Liferay Digital Experience Platform (DXP) for Web Content Management in 2020, NotifyVisitors Customer Data Platform for Customer Data Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ManipalCigna Health Insurance Company Ltd is running and its propensity to invest more and deepen its relationship with Cisco Systems , Liferay , NotifyVisitors or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ManipalCigna Health Insurance Company Ltd revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ManipalCigna Health Insurance Company Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ManipalCigna Health Insurance Company Ltd Tech Stack and Enterprise Applications
ManipalCigna Health Insurance Company Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, ManipalCigna Health Insurance Company Ltd deployed Cisco Webex Meetings. Cisco Webex Meetings is embedded on the company website, establishing the application as the Audio Video and Web Conferencing platform used for external participant access and internal collaboration. The use of Cisco Webex Meetings on the public site enables browser‑based join flows and scheduled conference sessions initiated from the corporate web presence, reducing participant friction for client and partner interactions.
The implementation uses core Audio Video and Web Conferencing capabilities such as multi-party HD audio and video, screen sharing, meeting recording and participant management to support business functions including corporate communications, customer engagement and learning and development. Operational governance is centered on IT and corporate communications for provisioning and meeting controls, with access consolidated through the website to streamline meeting entry and lifecycle management.
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ManipalCigna Health Insurance Company Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, ManipalCigna Health Insurance Company Ltd deployed Liferay Digital Experience Platform (DXP) to power its public website. The implementation centers on Web Content Management to consolidate site publishing and customer digital touchpoints.
Liferay Digital Experience Platform (DXP) was configured to provide centralized content authoring, structured web content, template driven page composition, responsive site delivery, and personalization capabilities typical of a Web Content Management deployment. Configuration emphasized role based authoring, staging and publishing workflows, versioning, and reusable content fragments to support marketing and product content operations.
Deployment scope focused on the corporate website and customer facing digital channels, supporting marketing, digital experience, and customer service functions. The platform architecture is web centric, using Liferay DXP to orchestrate multi page sites and channel aware content delivery across desktop and mobile.
Governance was organized around editorial roles, approval workflows, and content lifecycle controls to enforce compliance and accelerate content publication for policy and product updates. Operational standardization included templates and a content taxonomy to reduce duplication and enable consistent messaging across the site.
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ManipalCigna Health Insurance Company Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NotifyVisitors | Legacy | NotifyVisitors Customer Data Platform | Customer Data Platform | CRM | n/a | 2022 | 2022 |
In 2022 ManipalCigna Health Insurance Company Ltd deployed the NotifyVisitors Customer Data Platform on its public website as the central tool for customer engagement and digital marketing orchestration. The NotifyVisitors Customer Data Platform serves as a Customer Data Platform to consolidate web behavioral data into unified customer profiles used by marketing and digital teams.
The implementation centered on web-based data capture and profile stitching, ingesting behavioral events from website interactions to create persistent identity records and time series activity for each customer. Functional capabilities implemented included profile unification, audience segmentation, real time behavioral event capture, and rule-based segmentation for targeted messaging and onsite personalization.
Deployment architecture leveraged a website-level data collection footprint, feeding the NotifyVisitors Customer Data Platform profile store through client-side tracking and server-side ingestion patterns consistent with Customer Data Platform deployments. The platform configuration emphasized segmentation and campaign orchestration modules to enable targeted experiences driven by behavioral triggers and profile attributes.
Operational ownership resided with marketing and digital experience teams, who configured segmentation rules, personalization templates, and campaign triggers inside the NotifyVisitors Customer Data Platform. Governance controls were embedded in configuration, including consent-aware data capture and segmented access to audience definitions to align digital marketing workflows with privacy and compliance requirements.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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ManipalCigna Health Insurance Company Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ManipalCigna Health Insurance Company Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at ManipalCigna Health Insurance Company Ltd
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Apps Being Evaluated by ManipalCigna Health Insurance Company Ltd Executives
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