Spalding, PE12 8LR,
United Kingdom
Manor Fresh Technographics
Manor Fresh Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Manor Fresh and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Manor Fresh employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Manor Fresh has purchased the following applications: Equator HR for Core HR in 2012, Microsoft 365 for Collaboration in 2021, FreshDesk Customer Support for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Manor Fresh is running and its propensity to invest more and deepen its relationship with Equator , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Manor Fresh revenues, which have grown to $89.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Manor Fresh intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Manor Fresh Tech Stack and Enterprise Applications
Manor Fresh HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equator | Legacy | Equator HR | Core HR | HCM | NexSys | 2012 | 2013 |
In 2012 Manor Fresh began implementation of Equator HR across its Lincolnshire factories. Equator HR is a Core HR solution that Manor Fresh used to consolidate personnel, payroll and time and attendance workflows with the objective of monitoring attendance and reducing administration.
The deployment implemented Equator Personnel, Payroll and Time & Attendance modules, with NexSys acting as the system integrator. Work is estimated to have started in 2012 with a go live in 2013 according to the vendor case study dated 2013, and the configuration focused on attendance monitoring, payroll processing brought in house and time and attendance capture for factory shifts.
Operational coverage was centered on Manor Fresh factory sites in Lincolnshire and targeted HR, payroll and operations management functions. Governance and process restructuring emphasized centralizing payroll operations and standardizing absence management and time capture procedures. The vendor case study reports improved absence management, administrative benefits and measurable labour time savings as outcomes of the Equator HR implementation.
|
|
|
|
|
Time and Attendance | HCM |
|
2013 | 2013 |
|
Manor Fresh Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Manor Fresh implemented Microsoft 365 as its Collaboration platform. Manor Fresh is a United Kingdom distribution company with roughly 200 employees, and Microsoft 365 was provisioned as a cloud SaaS deployment to consolidate corporate communications and document workflows across the organization.
The deployment implemented core Collaboration capabilities including enterprise email and calendaring, cloud document management with real time co authoring, and real time chat and meeting functionality to support cross functional collaboration. Microsoft 365 is also surfaced on Manor Fresh's public website to support content delivery and customer contact workflows, and governance was centered on tenant level configuration, access and sharing controls plus role based provisioning to manage departmental access and document lifecycle.
|
Manor Fresh CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Manor Fresh deployed FreshDesk Customer Support as a cloud-hosted customer engagement layer, embedding the Freshdesk web widget on its public website to capture inbound support requests. The implementation is positioned within the Customer Support category and serves Manor Freshs front-line customer service operations across the United Kingdom, handling order inquiries and after-sales support for a distribution business with roughly 200 employees.
FreshDesk Customer Support was configured to provide a central ticketing queue and agent workspace, using web widget intake, email channel support, knowledge base publishing, automated ticket routing, and SLA-based prioritization consistent with Customer Support workflows. Governance focused on ticket lifecycle rules, ownership assignment, priority tagging, and knowledge base editorial control to standardize responses and agent handoffs while keeping operational control with the internal customer service team.
|
Manor Fresh IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Manor Fresh
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Manor Fresh Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||