Mansfield, 76063, TX,
United States
Mansfield Police Department Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mansfield Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Mansfield Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mansfield Police Department has purchased the following applications: Tyler Incode Public Safety Computer Aided Dispatch for Computer Aided Dispatch in 2017, Zoom for Audio Video and Web Conferencing in 2020, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mansfield Police Department is running and its propensity to invest more and deepen its relationship with Tyler Technologies , CentralSquare , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mansfield Police Department revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mansfield Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Incode Public Safety Computer Aided Dispatch | Computer Aided Dispatch | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Mansfield Police Department deployed Tyler Incode Public Safety Computer Aided Dispatch to support police and fire incident management. The Tyler Incode Public Safety Computer Aided Dispatch implementation sits in the Computer Aided Dispatch category and was applied to dispatch workflows, incident intake, and resource prioritization for Police and Fire operations.
Operational configuration emphasized call intake and dispatch sequencing, capturing incident details and managing resource assignments. The implementation supports documentation of incidents into multiple local, state, and national computer databases, reflecting structured incident reporting and records capture. Functional workflows include call triage, unit assignment, event logging, and coordination with Automated Report System and Incode software for post-incident reporting.
On the communications side, the deployment was operationalized alongside a multi-line telephone console, an alerting system, and software for the deaf and hearing-impaired, which are used in daily call handling and notification workflows. Staff responsibilities documented in operational notes include active management and prioritization of incoming calls, use of de-escalation and crisis intervention tactics during dispatch, and maintenance of professional communications.
Governance and rollout incorporated training and development duties for newly hired Communications Officers, with senior communications staff providing coaching and feedback as part of operational governance. The implementation linked system configuration, standard operating procedures, and ongoing training to sustain dispatch operations across Mansfield Police Department.
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Computer Aided Dispatch | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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